Gases & Welding Distributor articles from September 2007

Gases & Welding Distributor archives from September 2007

Knowledge can be profitable.(Viewpoint)(gas utilities must concentrate on employee training)(Editorial)(Brief article)
September 1, 2007... Two features in this issue of Gases & Welding Distributor point out how profitable knowledge can be. John Karpus, an applications specialist for Concoa, talks about knowing gas distribution systems and having a deep knowledge of the...

Correction.(Viewpoint)(Correction notice)
September 1, 2007... The average order fulfillment reported in the Gases & Welding Distributors 2nd Annual Distributor Benchmark Survey is 91.6 percent. An incorrect result was printed in the July-August issue of Gases & Welding Diastributor. The correct figure has...

Addressing customer service at Tregaskiss.(Customer Satisfaction)
September 1, 2007... [ILLUSTRATION OMITTED] Tregaskiss (www.tregaskiss.com) sees customer service as a critical part of its success. The ISO9001:2000 certified company specializes in the development and manufacture of MIG welding torches and peripherals,...

Find out about customer experiences to build your business.(Customer Satisfaction)
September 1, 2007... [ILLUSTRATION OMITTED] Customer satisfaction is a key component of profitability for distributor businesses, yet determining customer satisfaction is subjective and really can't be measured. Placing a metric on customer satisfaction...

Selecting systems to improve function, safety and efficiency.(Gases)(Cover story)
September 1, 2007... [ILLUSTRATION OMITTED] A call came in recently from a Midwest distributor who was looking for manifold options for a new fuel gas system. His customer had given him the opportunity to demonstrate an alternate fuel gas, and had seen value...

New compact gas mixer.(Products)(Witt-Gasetechnik GmbH & Co.)(Brief article)
September 1, 2007... [ILLUSTRATION OMITTED] Witt-Gasetechnik GmbH & Co. (www.wittgas.com) has introduced a gas mixer that designed to allow users to mix all common gases including oxygen and combustion gases. The MM-Flex Gas mixer is a compact device that...

Hydrogen gas generator.(Products)
September 1, 2007... [ILLUSTRATION OMITTED] New Balston H2PEM Series Hydrogen Generators from Parker Hannifin Corp. (www.parker.com) are designed to eliminate dangerous and expensive cylinders of hydrogen fuel gases. Four models have been upgraded to produce...

Serviceable in-line filters.(Products)(Industrial Specialties Manufacturing Inc.)(Brief article)
September 1, 2007... [ILLUSTRATION OMITTED] New in-line filters from Industrial Specialties Mfg. Inc. (www.industrialspec. com) are easily visible through their clear, polycarbonate housing, and a quick twist of the bayonet-style fastener separates the housing...

Solid-state pressure switch.(Products)(American Sensor Technologies Inc.)(Brief article)
September 1, 2007... The Model 1000 Pressure Switch from American Sensor Technologies Inc. (www.astsensors.com) is a highly repeatable, stainless steel pressure switch designed for the measurement of gases and liquids that are compatible with stainless steel. Its...

Plotting the course to good customer relations.(Employee Training)
September 1, 2007... [ILLUSTRATION OMITTED] Knowledgeable, well-trained employees are critical to the success of any business, but when it comes to dealing directly with the purchasing public, the level of employee training and knowledge becomes even more of...

BOC Edwards renamed Edwards.(News)
September 1, 2007... Following its change of ownership in May 2007 from The Linde Group, BOC Edwards has renamed itself Edwards. The change was effective in mid-July. "With the support of our new owners, CCMP Capital, we intend to invest in growing Edwards as...

Proficiency testing program for environmental laboratories available.(News)
September 1, 2007... Scott Specialty Gases (www.scottgas.com) and Environmental Resource Associates (www.eraqc.com)of Arvada, Colo., announced in late July that they are offering a comprehensive air and emissions proficiency testing program. Environmental Resource...

Industrial distribution class available.(News)
September 1, 2007... Cuyahoga Community College (www.tri-c.cc.oh.us) near Cleveland is offering a new course--Introduction to Industrial Distribution--during its fall semester as part of its industrial distribution curriculum. The course is designed to provide...

New DVD videos designed to improve customer service.(News)
September 1, 2007... Steve Coscia, a noted customer service expert and author of the HVAC Customer Service Handbook, has developed a set of videos that are available on DVD that are designed to help distributors to improve their customer service. The set...

Airgas acquires Dantack Corporation.(News)
September 1, 2007... Airgas, Inc. (www.airgas.com) announced in late August that it acquired the assets and operations of Dantack Corporation, a Grand Prairie, Texas-based safety distributor that has branches in Columbus, Ohio, and Richmond, Va.. The business...

WEMCO designs new logo for members.(News)
September 1, 2007... At its summer executive meeting, the Welding Equipment Manufacturer's Committee (WEMCO) executive committee decided to revise the committee's logo. The revised logo has a cleaner and clearer look, with larger lettering for the committee's...