Healthcare Strategic Management articles from July 2002

Healthcare Strategic Management archives from July 2002

Market memo: success management with payer customers.(Industry Overview)
July 1, 2002... There is a lot of commentary and controversy over the idea of customer relationship management (CRM) across U.S. industries, including health care. Champions cite its successes in reducing costs and improving quality of sales, marketing and...

Integrity is critical issue for all institutions.(Brief Article)(Editorial)
July 1, 2002... Americans are disenchanted with the integrity of our major institutions and our professionals, and hospitals are looking for ways to reassure their employees, patients, payers and medical staffs that they are dealing with institutions of...

Ardent purchases 84-bed behavioral health facility in Virginia from The Brown Schools. (Strategic Notes).(Ardent Health Services)(Brief Article)
July 1, 2002... Ardent Health Services of Nashville, Tenn., has purchased 84-bed Cumberland Hospital, a behavioral health and medical services facility, in New Kent, Va. Ardent Health Services acquired Cumberland Hospital from The Brown Schools in June....

HCA acquiring 164-bed Northern Virginia Community Hospital in Arlington, Va. (Strategic Notes).(Brief Article)
July 1, 2002... HCA of Nashville, Tenn., has signed a definitive agreement to acquire Northern Virginia Community Hospital, a 164-bed hospital in Arlington, Va. Northern Virginia Community Hospital is currently owned by Ventas Realty, Limited Partnership...

Province finalizes New Mexico hospital deal, completes purchase of Virginia hospital. (Strategic Notes).(Province Healthcare Co. acquires Los Alamos Medical Center)(Brief Article)(Statistical Data Included)
July 1, 2002... Province Healthcare Co. of Brentwood, Tenn., has completed the acquisition of Los Alamos Medical Center in Los Alamos, N.M. The 47-bed hospital was acquired from Banner Health System of Phoenix, Ariz., for about $38 million. The sale was...

Vanguard Health, University of Chicago Hospitals acquire Weiss Memorial in Chicago. (Strategic Notes).(Louis A. Weiss Memorial Hospital)(Brief Article)
July 1, 2002... A joint venture formed by Vanguard Health Systems and the University of Chicago Hospitals and Health System (UCHHS) is acquiring the Louis A. Weiss Memorial Hospital, UCHHS's north side affiliate. Vanguard has an 80% ownership and the...

Tenet Healthcare's Piedmont Medical Center opens new, $29-million Women's Center. (Strategic Notes).(Brief Article)
July 1, 2002... Tenet Healthcare Corp.'s Piedmont Medical Center in Rockhill, S.C., has opened a new, $29-million Women's Center to meet the growing need for women's services in upstate South Carolina. The 95,000-square-foot building, under construction...

Ardent Health acquiring St. Joseph's in New. Mexico from Catholic Health Initiatives. (Strategic Notes).(St. Joseph Healthcare System acquisition)(Brief Article)
July 1, 2002... Ardent Health Services of Nashville, Tenn., has signed a definitive agreement with Catholic Health Initiatives, Denver, Colo., and St. Joseph Healthcare System in Albuquerque, N.M., to purchase the St. Joseph Healthcare System. The...

MCP Hahnemann University to merge with Drexel University under deal inked by Tenet. (Strategic Notes).(Tenet Healthcare Corp.)(Brief Article)
July 1, 2002... Drexel University has reached agreement with a Tenet Healthcare Corp. subsidiary that will result in the merger of MCP Hahnemann University (MCPHU) in Philadelphia into Drexel University. The amended 20-year affiliation agreement assures a...

Baylor Health Care System opens $50-million heart and vascular hospital in Dallas. (Strategic Notes).(Brief Article)
July 1, 2002... Baylor Health Care System is celebrating the opening of the Jack and Jane Hamilton Heart and Vascular Hospital in Dallas, a $50 million joint venture with local physicians. The 50-bed hospital is located on Baylor University Medical...

Survey: overcrowded emergency departments leading to more diversions, longer wait times. (Statistical Notes).(Brief Article)(Polling Data)(Statistical Data Included)
July 1, 2002... A majority of the nation's emergency departments (EDs) are full, often operating at or over their capacity, and one-third of hospitals are forced to go "on diversion"--rerouting ambulances to nearby EDs, according to a new survey conducted by...

Physician's bad behavior affects nurse retention, according to VHA-commissioned survey. (Statistical Notes).(Brief Article)(Polling Data)(Statistical Data Included)
July 1, 2002... How doctors treat nurses directly impacts nurses' morale and retention rates, as does an institution's response to such incidents, according to a new survey by VHA, an Irving, Texas-based network of community-owned health care organizations....

HHS awards $30 million in grants to address emerging shortage of nurses. (Statistical Notes).(Department of Health and Human Services)(Brief Article)
July 1, 2002... The U.S. Department of Health and Human Services (HHS) has announced a series of grants totaling more than $30 million to increase the number of qualified nurses and the quality of nursing services across the country. The awards are meant to...

Kaiser survey finds significant minority of women delay or go without health care because of costs. (Statistical Notes).(Kaiser Family Foundation )(Brief Article)(Polling Data)(Statistical Data Included)
July 1, 2002... A new national survey by the Kaiser Family Foundation finds most women report generally positive experiences with the health care system, but a sizeable share faced problems. According to the survey, one in four (24%) nonelderly women...

Hospital outpatient departments record 83.3 million visits in 2000, CDC report shows. (Statistical Notes).(Brief Article)(Polling Data)(Statistical Data Included)
July 1, 2002... Patients made an estimated 83.3 million visits to hospital outpatient departments (OPDs) in the U.S. in 2000, representing about 30.4: visits per 100 persons, according to a new report from the Centers for Disease Control and Prevention (CDC)....

Impact to focus on quality care. (Quality).(health care organizations join Institute for Healthcare Improvement)(Brief Article)
July 1, 2002... Some 58 health care organizations in 28 states and two provinces in Canada have joined with the Institute for Healthcare Improvement (IHI) of Boston to form Impact, a new national network to improve the way health care is delivered. ...

Standard & Poor's sees improving quality for not-for-profit hospitals in 2002. (Database Notes).(Statistical Data Included)(Industry Overview)
July 1, 2002... Credit rating downgrades in the not-for-profit hospital sector outnumbered upgrades by a ratio of 6:1 in 2001, roughly similar to the ratio in 2000. But while the downgrade-to-upgrade ratio taken by itself indicates that the negative rating...

New health plan offered by biggest insurers to redefine the industry. (Worth Reading).(Brief Article)
July 1, 2002... The nation's biggest insurers--Aetna, CIGNA and Humana, among others--will introduce a new type of health plan within the next two years that promises to dramatically reshape health insurance in the U.S., Victor R. Fuchs, Ph.D., of Stanford...

Akron, Ohio-area hospitals agree to collaborate on crisis communications plan. (Worth Reading).(Brief Article)
July 1, 2002... Three Akron, Ohio-area hospitals have formally agreed to share public relations resources in the event of a crisis or disaster, according to Profiles in Healthcare Marketing. Akron Regional Hospital Association's (ARHA) board of trustees...

Hospital links renovation to its heritage. (Worth Reading).(hospital in Kingston, New York, plans marketing and renovations)(Brief Article)
July 1, 2002... Many long established hospitals face challenges such as low awareness of the institution and its services, emerging competition, fund-raiser demands and the need to establish a "place" for itself in the community. That was the case with...

Avoiding pitfalls in hospital planning. (Facilities Planning).(Column)
July 1, 2002... Because of the way hospitals and the healthcare industry has evolved during the 20th century, hospital CEOs and their facilities managers should expect the unexpected when planning building and renovation projects. There are "budget busters"...