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An open letter to public managers. (Reinventing Government)
December 22, 1993... We stand at the crossroads of the future of our federal government, of public service, of public confidence in government. Success is inextricably linked to the support, cooperation, and insight that federal managers can supply.
With the...
Managers and top professionals band together. (Reinventing Government)
December 22, 1993... Only with cooperation and respect among labor, management, and the administration can government programs and policies be carried out efficiently and effectively.
In spring 1993, leading professional associations of senior managers and...
Reinventing federal human resources management. (Reinventing Government)
December 22, 1993... The central office for federal HRM is striving toward the ideal of establishing OPM as a model of what a reinvented agency can be.
At the US Office of Personnel Management (OPM), we are committed to making real the vision of a reinvented...
Maintaining the momentum. (improving government productivity) (Reinventing Government)
December 22, 1993... Any possibility of achieving success in reforming, or reinventing, government will be founded on bipartisan cooperation.
Making the federal bureaucracy more effective, more efficient, and less costly has been a serious endeavor of mine since I...
The Gore report on budgeting. (Albert Gore, Jr.) (Reinventing Government)
December 22, 1993... NPR budgeting recommendations would fundamentally shift relations between Congress and the executive branch.
The report of the National Performance Review (NPR), submitted by Vice President Al Gore on September 7, 1993, recommends several...
Why ReGo is a no go. (reinventing government) (Reinventing Government)
December 22, 1993... The author of the seminal article, "America's Hollow Government," assesses the probable effect of NPR recommendations on capacity to perform.
Promises made in 1992 by presidential candidate Bill Clinton to wield the populist ax against big...
A revolution with no front lines: a front-line manager's view. (Reinventing Government)
December 22, 1993... An eyewitness account from a participant in the creation of the NPR report.
Representative John Conyers, in his remarks last August at the bill-signing ceremony for the "Government Performance and Results Act," commented on the timeframe and...
The Public Manager 1993 annual survey public and managerial perspectives on public management.
December 22, 1993... As far as surveys go, perhaps the most widely quoted statistic is the current state of the question "Do you trust government to do what's right--all, most, some, or none of the time?" Public administration textbooks, articles, and all sorts of...
Emergence of the service to the citizens movement. (electronic access to government service and information)
December 22, 1993... Momentum continues to build to allow citizens better and easier access to government services and information.
In the United States, momentum continues to build to allow citizens better and easier access to government services and information....
China's reform experience to date.
December 22, 1993... If the new economy suffers some severe setback before it is sufficiently evolved, there is a great risk that there will be a forced retrenchment and potential collapse.
It is now more than a decade since the People's Republic of China launched...
Serving government's customers: one manager's experience.
December 22, 1993... Responding to diverse and often conflicting customer needs differentiates public service from private industry. Defining who the public is and how to provide service is not always clear.
Recent approaches to government management place customer...
The competitiveness edge. (Young Professional's Arena, part 1)
December 22, 1993... As in the private sector, young professionals who want to make an impact must refine their skills and strategies to succeed in public service.
THIS ARTICLE IS THE FIRST in a series on the experiences of young professionals in new and...
Making quality changes at SSA. (interview with Social Security Administration deputy commissioner for human resources Ruth Pierce) (Managing/Valuing Diversity) (Interview)
December 22, 1993... Interview with Ruth Pierce, deputy commissioner for human resources, Social Security Administration, Department of Health and Human Services.
Ruth Pierce's career at the Social Security Administration (SSA) was launched by a desire to change...
The Washington Monument syndrome: are you one in 250,000? (The Uncivil Servant) (Column)
December 22, 1993... YES, THIS IS the question that is burning the lips of all bureaucrats these days. And what can be left to worry the brows of the formerly complacent? The Cold War is over. It was defeated by Global Warming. The Soviet Union is no more. It was...
Reengineering the Corporation.
December 22, 1993... A set of principles laid down more than two centuries ago has shaped the structure, management, and performance of American businesses throughout the 19th and 20th centuries. In this book, we say that the time has come to retire those principles...
Making Government Work: Electronic Delivery of Federal Services.
December 22, 1993... EVERY ONCE IN A WHILE the great institutions at either end of Pennsylvania Avenue focus on the same issue at the same time. Occasionally there are even consistent messages emanating from both the Congress and the administration. Such is the case...