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Introduction to the special issue on trust in an organizational context.
January 1, 2003... Introduction
Why trust? The question evokes varied interpretations and assorted responses. From questions about the essence of human nature to debates about the problem of order in society to queries about the dynamics of virtually all...
Trust transfer on the World Wide Web.
January 1, 2003... Abstract
The World Wide Web (WWW) has been touted as providing great opportunities for small businesses to compete and thrive. Concerns about trust have been identified as a barrier to such businesses success. This research explores how...
The use of rewards to increase and decrease trust: mediating processes and differential effects.
January 1, 2003... Abstract
We test hypotheses asserting that reward structures--an omnipresent element of the work context--have a strong influence on interpersonal trust, and we explore the cognitive and behavioral routes through which the effects may...
Perceived trustworthiness within the organization: the moderating impact of communication frequency on trustor and trustee effects.
January 1, 2003... Abstract
This paper investigates the antecedents of intraorganizational trust and, more specifically, how the frequency of communication between trustor and trustee moderates the impact of these factors on perceived trustworthiness. Data...
Information processing moderators of the effectiveness of trust-based governance in interfirm R&D collaboration.
January 1, 2003... Abstract
It is generally assumed that improved outcomes accompany the use of trust as a governance mechanism in an interfirm relationship. Briefly, trust is a social lubricant that reduces the friction costs of existing trade and/or serves...
The role of trustworthiness in reducing transaction costs and improving performance: empirical evidence from the United States, Japan, and Korea.
January 1, 2003... Abstract
In this paper we investigate the relationship between supplier trust in the buyer and transaction costs and information sharing in a sample of 344 supplier-automaker exchange relationships in the United States, Japan, and Korea....
Contextual confidence and active trust development in the Chinese business environment.
January 1, 2003... Abstract
This paper contributes to the conceptual and empirical understanding of organizational trust. It confirms the importance of "contextual confidence" in institutions for building trust. Moreover, it extends models of trust...
Levels of organizational trust in individualist versus collectivist societies: a seven-nation study.
January 1, 2003... Abstract
Competitiveness in global industries increasingly requires the ability to develop trusting relationships. This requires organizations, and the individuals they are comprised of, to be both trustworthy and trusting. An important...
Trust as an organizing principle.
January 1, 2003... Abstract
Although research on trust in an organizational context has advanced considerably in recent years, the literature has yet to produce a set of generalizable propositions that inform our understanding of the organization and...