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Value-added benchmarking: a tool for getting precisely what you want.
September 22, 1992... Benchmarking is currently one of the hottest topics in the management press. It is being described as a central tool for all types of improvement programs. For the most part people confuse benchmarking with surveying and measuring. In fact, it...
Common mistakes in implementing an HRIS. (human resource information system)
September 22, 1992... We all read professional journals that have beautiful glossy advertisements for human resource information system (HRIS) software that can do everything you ever imagined with just the push of a button. We visit vendor booths at conferences...
There's more to writing job descriptions than complying with the ADA. (Americans with Disabilities Act)
September 22, 1992... The Americans with Disabilities Act (ADA) has sparked new discussion among employment lawyers and human resources professionals regarding the importance of job descriptions. Specifically, concerns were raised regarding the language of Title I...
Point of view: the despoilers of human resources.
September 22, 1992... "I am writing the lead article for Business Week for January 15, 2005. The title is 'The Men Who Nearly Destroyed America.' The article identifies and characterizes the behavior of the corporate moguls in the 1980s and 1990s who came close to...
The new corporate prototypes and employment security.
September 22, 1992... Organizations participating in today's national and global marketplaces want high performance and high commitment from their personnel while they "downsize," or "realsize," thus destroying in many cases, the traditional foundations of job or...
Using continuous quality improvement to purchase value in health care.
September 22, 1992... The cost of health care in the United States escalated throughout the 1980s, creating a financial burden that limited the profitability of most corporations and placed U.S. businesses at a competitive disadvantage internationally.
Corporate...
Employee coaching: the way to gain commitment, not just compliance.
September 22, 1992... In our management and supervisory workshops around the world, the questions that are raised regarding employees are generally the same. The specific problems that are presented may vary, but inevitably managers begin with, "I have an employee...
Home-grown team building at Fannie Mae. (Federal National Mortgage Association)
September 22, 1992... "How can we be operationally effective across division lines?" "We're meeting our objectives, but we have a feeling that we lack clear vision and therefore close coordination." "We need to more carefully think through our next steps and...
EEOC policy guidance on compensatory and punitive damages. (Equal Employment Opportunity Commission) (Federal Regulations Update )
September 22, 1992... The Civil Rights Act of 1991 has introduced a new era in civil rights litigation by greatly expanding the types and amounts of damages that may be recovered by civil rights plaintiffs. Previously, a plaintiff whose claims were governed by Title...
Determining whether employees have a right to review personnel records. (State Regulatory Update)
September 22, 1992... Personnel files on individual employees are perhaps the most crucial employment records maintained by a company. Because these files ordinarily contain information that influences the course of employees' careers, they often provide pivotal...
Back pay awards under pre-CRA Title VII are taxable. (Civil Rights Act of 1964) (Key Developments)
September 22, 1992... In United States v. Burke(1) the U.S. Supreme Court held that payments received as settlement of a back pay claim under Title VII of the Civil Rights Act of 1964(2) (CRA) are part of the gross income of the recipient and do not fall within the...
Individual freedoms and employer policies and benefit practices. (Employee Benefits Perspective)
September 22, 1992... A serious (but most would agree healthy) tension exists in U.S. government and society between the exercise of individual freedoms and privacy rights on the one hand, and the interests of the community on the other. This tension has now entered...