International Journal of Retail & Distribution Management articles from July 1994

International Journal of Retail & Distribution Management archives from July 1994

Drugstore dominance. (Walgreens)
July 1, 1994... The bad news is that the average Walgreens drugstore attracts fewer people through its doors than do its competitors. The good news is that a Walgreens' customer visits a Walgreens drugstore twice as often as other chains' customers. And it is...

Competitors go a-courting. (supermarkets)
July 1, 1994... Supermarkets used to be the place where consumers bought the ingredients to make their dinner. Now many supermarkets have cut out the time-consuming cooking stage for their customers and have become full-blown places to eat restaurants with...

Jumping on the brandwagon. (business-to-business brand management)
July 1, 1994... A good reputation can be difficult to earn but very easy to lose. Even worse is the fact that a company's reputation seems to belong to the consumer rather than to the company. All the company can do is try to influence the customer's...

Serving the electronic consumer.
July 1, 1994... The consumer market in all Western and many developing countries is an almost unavoidable temptation for the electronics industry -- there are almost 100 million households in the USA alone. New technologies will be needed to satisfy consumers'...

Pruning the branches. (banking industry) (Industry Overview)
July 1, 1994... Come the glorious revolution, bank managers will probably be the first against the wall -- that is, if there are any left. There already has been a revolution in the banking industry. The old order, the traditional bank branch system, has been...

Supermarkets' off-the-shelf strategy.
July 1, 1994... The supermarket industry has always been viewed by customers as a cash-and-carry business -- you hand them the cash and they carry it all the way to the bank. However, profit margins are quite small compared with other industries, and...

Statistical breakdown for retailers.
July 1, 1994... Some store managers may be regretting skipping their maths classes back in school after reading this article. Statistical analysis -- number crunching to those not in the know -- has lately made a big impact on retailers looking for more...