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The role of purchasing and materials management in total quality management and customer satisfaction.
June 22, 1994... A PRELUDE
Most organizations compete on the basis of quality and customer satisfaction. It is difficult to think of even a single industry in which these two issues are not paramount to competitive success. Examine the competitive strategies...
The Foreign Corrupt Practices Act revisited: attempting to regulate "ethical bribes" in global business.
June 22, 1994... INTRODUCTION
In the early 1970s, during the Watergate hearings, Congress and the American public learned of a number of questionable payments made by U.S. multinational corporations, including illegal contributions to the 1972 Nixon...
Logistics issues in international sourcing: an exploratory study.
June 22, 1994... There is little question about the increasing importance of cross-border trade in the contemporary business environment. For example, the twelve nation European Community has facilitated trade between member nations through the reduction of...
The cross-functional imperative: the case of marketing and purchasing.
June 22, 1994... Responses to ever-increasing competitiveness have taken various forms. Organizations have struggled incessantly with the challenges posed by global competitors and competitors that have dramatically enhanced the quality of products and services...
The relative importance of supplier selection criteria: a review and update.
June 22, 1994... Since the late seventies and early eighties, the U.S. market-place has become increasingly global, with foreign competitors gaining market share at the expense of domestic producers.[1] To compete effectively with firms from nations such as Japan...
Ethics policies and gratuity acceptance by purchasers.
June 22, 1994... INTRODUCTION
The acceptance of gratuities from suppliers is an issue of major concern within the purchasing function. Most purchasing professionals agree that such actions are inappropriate and should be discouraged.(1) The rationale for this...
Breakthrough Partnering.
June 22, 1994... This book is yet another about partnering. However, this book is specifically focused on buyer-supplier partnerships. Moody provides many examples and anecdotes related to partnering from the perspective of well-respected organizations with...
Purchasing and Materials Management.
June 22, 1994... Somber slate blue has vanished and has been replaced by a bright two-tone cover, enriched with a photograph of several commodities encountered in the supply trade: materials, components, and an invoice. This latest edition of the classic textbook...