CMA - the Management Accounting Magazine articles from September 1992

CMA - the Management Accounting Magazine archives from September 1992

Conference demonstrates the real value of CMAs. (certified management accountants) (A Word from the Chairman) (Column)
September 1, 1992... The preparation of this column is my first official duty, having just returned from a stimulating Conference week in Vancouver. Early in the week we had Board Meetings and the Annual Meeting of the National Society. While I had been...

Project team management. (Management) (Column)
September 1, 1992... Increasingly, managers are recognizing that teamwork is a critical element in effective management. Whether the challenge is to design and implement a new management information system, improve service quality processes, or plan and carry out...

Handling multiple accountabilities. (Accountability)
September 1, 1992... Sam Brown was the newly-appointed controller of the Northex Corporation, Canada, a wholly-owned subsidiary of Multinational, Inc. Sam had been hired by the President of Northex, with a mandate to assist Northex in its expected major expansion...

An automated path to quality. (using information technology to improve customer service) (Information Technology)
September 1, 1992... How would you like to phone a service rep and actually get service? Believe it or not, it happened to me. Recently, while paying a credit card bill at an automated banking machine, I inadvertently transposed the final two digits of the payment...

Quality comes to the information systems function. (Information Technology)
September 1, 1992... Months ago, I met a company president who was implementing a total quality program, and his Information Systems director, who insisted that the concepts were not relevant for his area. I recently learned that the quality initiative was...

Gaining a world-class edge. (competitiveness of Canadian companies)(includes related article) (Cover Story)
September 1, 1992... Ideas for improving management reporting and planning to turn Canadian businesses into more competitive global players. For Canadian companies, today's priorities are improving competitiveness and adapting to a global marketplace. How can...

Synchronous manufacturing: the measure of excellence.
September 1, 1992... Synchronous manufacturing assists management to determine the impact of proper inventory planning and controlling methods as well as the utilization of advanced manufacturing techniques on productivity. Competing in today's market-place...

Total quality management of Canadian R&D activities.
September 1, 1992... Adopting the all-inclusive concept of quality will lead to a redefinition of goals and an assessment of not only the cost of research and development, but also what was achieved. In the face of global competition and a continously changing...

EDI: a practical approach. (electronic data interchange)
September 1, 1992... Many people see Electronic Data Interchange or EDI as the answer to North America's raging debate on its ability to compete in global markets. In large part, that optimism is fostered by EDI's ability to generate swift cost reductions that...

Selecting areas for improvement. (Quality and Productivity) (Column)
September 1, 1992... A stumbling block for many companies starting an effort towards Total Quality Management (TQM) is determining where to start, and which areas to improve first. Before teams are formed and people committed to improvement efforts, management...

Employee newsletters: goodwill ambassadors in any language. (Communications and Relationships) (Column)
September 1, 1992... Everyone is feeling the effect of these uncertain economic times. Employee efficiency can be tested when mixed messages are heard either in the lunch room or board room. One certainty is that employees benefit from clear internal...

Business-like government. (government agencies run like commercial enterprises) (Public Sector Forum) (Column)
September 1, 1992... I would first of all like to assure the readers that "business-like government" is not an oxymoron! I hope that previous articles in this column will have already persuaded skeptics of this fact. If not, perhaps this and future articles will...

Researching the market. (Small Business) (Column)
September 1, 1992... Failure to research the market adequately in the very early stages of planning is the primary reason for new product failures. How do you effectively research the market for a new product? The first step is to change your perspective....