CMA - the Management Accounting Magazine articles from November 1993

CMA - the Management Accounting Magazine archives from November 1993

A personal perspective on "If it ain't broke, break it." (Management Perspectives) (Column)
November 1, 1993... How often in our varied pasts have we been told, "If it ain't broke down, don't fix it"? Lately, a complete reversal has taken place whose rallying cry is: "If it ain't been fixed, it's going to break!" At Richmond Savings we believe...

Listening and responding are keys to successful implementations. (Information Management: Commentary)
November 1, 1993... It may seem hard to believe, but with all the bells and whistles that characterize modern software -- interactive, context-sensitive help screens, pull-down menus, elegant graphical user interfaces -- it is still possible to have a bad technology...

Chrysler and minivans: are we there yet? (Chrysler Corp.'s quest for continuous improvement) (Cover Story)
November 1, 1993... Here's the inside story, from a "regular Foe," on how Chrysler's minivan assembly plant in Windsor, Ontario has launched a continuous improvement process to "Be the Best." The global competitiveness of the automotive industry has challenged...

Sales compensation plans: cashing in on performance. (includes related article)
November 1, 1993... To gain competitive advantage, an organization must focus and motivate its sales force through incentive plans that reward both for results and for those behaviors that drive results. Designing the perfect sales compensation plan in today's...

Business process engineering. (includes related articles)
November 1, 1993... A six-step process for revamping your organization's business processes to deliver what your customer wants, when it's wanted. Business process engineering required the kind of radical thinking shown by our long-forgotten ancestor who came up...

Reengineering: a powerful addition to the arsenal of continuous improvement. (Quality and Productivity) (Column)
November 1, 1993... Jargon and buzzwords have been swarming about managers' heads for the last several years like angry hornets. Empowerment, total quality, teamwork, one-minute managing -- most of you are probably too familiar with the litany. But over the last...

Training for ISO 9000 and quality improvement. (International Organization for Standardization) (Communications and Relationships) (Column)
November 1, 1993... Quality improvement (QI) has become one of the key priority initiatives for organizations today, and ISO 9000 is an international quality system standard that many of them are using as a benchmark for quality improvement. Understanding what the...

Sorting out disagreements with the tax collector. (Taxes) (Column)
November 1, 1993... For any taxpayer, it is quite distressing to receive a notice from the taxation authorities (notice of assessment) indicating that his or her tax return was not accepted as filed. This especially holds true in cases where a taxpayer was expecting...

Financial reporting by the government of Canada. (Public Sector Forum) (Column)
November 1, 1993... In Canada today, there is much discussion about openness in government, and making the financial affairs of government transparent to the public. At the same time, some have voiced a view that the financial statements of the government do not...