The McKinsey Quarterly articles

Recent articles from The McKinsey Quarterly

Baby Bells on Hold. (Current Research)
December 22, 2002... The Baby Bells, which own the wires connecting the vast majority of US homes and businesses to global communications networks and lease access, at regulated rates, to other companies that want to provide voice or data services, may have escaped the worst of the current telecom turmoil. But...

What's Next for Eastern European Telcos?. (Current Research)
December 22, 2002... At first glance, Central and Eastern Europe's fixed-line telecom incumbents would seem to be in a fortunate position. In 2001 most of them--helped by big profits from monopoly-priced long-distance and international calls--boasted respectable profit margins (Exhibit 1) compared with their...

More Outsourcing for Banks. (Snap Shot)
December 22, 2002... Midsize banks often outsource such IT-intensive operations as credit card and mortgage processing. Now bankers are ready to up the ante. Our recent interviews (1) and analysis suggest that nearly three-quarters of these banks are willing to outsource broader processes, such as loan...

Banking Behind the Scenes. (Current Research)
December 22, 2002... Banks constantly battle to streamline their back-office "factories," with good cause--these facilities can be responsible for up to half of their operating costs, excluding interest. Yet whether the factories process mortgages, securities, or other products, banks tend to use the same...

Transforming IT. (This Quarter)
December 22, 2002... After spending more than $1.2 trillion on information technology products and services during the late 1990s, companies are slashing their IT budgets. In today's harsh climate, pressure to meet current earnings inspires much of this cost cutting, but many executives, believing that their...