Journal of Management Development articles from February 1996

Journal of Management Development archives from February 1996

Performance management, decentralization and management development: local government in Europe.(Local Government: Management in Flux and Transition)
February 1, 1996... Introduction Over the last decade, terms such as responsiveness, quality, service delivery and performance culture have become commonplace in the debates on local government. New tasks are added to the repertoire of local authorities,...

Strategy and strategists in UK local government.(Local Government: Management in Flux and Transition)
February 1, 1996... Many accounts of management practices in UK public services suggest a pattern which traces a rise in the use of strategic planning in the late 1960s and early 1970s, followed by a period of decline in the early years of the Thatcher Government...

Whole systems development in public service.(Local Government: Management in Flux and Transition)
February 1, 1996... Introduction Whole systems development can be traced back to socio-technical systems thinking[1]. In the late 1940s and the 1950s UK researchers were concerned with understanding technological change. Trist and Bamforth[2] studied the...

Coping with uncertainty: a psychodynamic perspective on the work of top teams.(Local Government: Management in Flux and Transition)
February 1, 1996... Introduction There is considerable commentary on issues arising from the political and structural changes in the UK public sector. Yet there is little discussion on the processes and internal organizational dynamics of change. This...

Cautionary tales of managing in the internal market: a comparative look at public and private sector experiences of support services.(Local Government: Management in Flux and Transition)
February 1, 1996... Introduction This article draws on project work with a major international private sector firm during 1993 and on work over the last five years with a range of public service organizations including local authorities, government and...

Quality services in local government: a bottom-up approach.(Local Government: Management in Flux and Transition)
February 1, 1996... Is "quality" relevant to public service? Local government is, in the mid-1990s, in an excellent position to demonstrate the real meaning of quality in public services in the UK. It is well-established and well-known, it is democratically...