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How to Hire Instructors Who Love Training
March 1, 1999... I recently hired a new training instructor named Katie. The interview process had come down to a choice between Katie and one other very qualified trainer. When my supervisor and I sat down to discuss which candidate to hire, we had a difficult...
How to Influence Leaders
March 1, 1999... It helps to know their profiles and priorities - and become something of a leader yourself. Have you ever felt frustrated, marginalized, or powerless in dealing with executives? Have you hesitated to suggest needed initiatives because you...
Leadership: Lessons from the Best
March 1, 1999... Here are some highlights from a benchmarking study of best practices in leadership development in such leading organizations as Arthur Andersen, Hewlett Packard, and The World Bank. In January 1998, the American Society for Training &...
Executive Coaching Defined
March 1, 1999... Executive coaching is on the rise. Here are the types of coaching approaches and how to conduct them. A few years ago, the only time an organization would bring in an executive coach was to deal with a derailing executive. Now, it's common to...
Leading-Edge Learning: Two Views
March 1, 1999... You know Peter Senge from his bestselling book, The Fifth Discipline: The Art and Practice of the Learning Organization. He s also the chairman of the Society for Organizational Learning and the director of the Center for Organizational Learning...
True Tales and Tall Tales: The Power of Organizational Storytelling
March 1, 1999... Storytelling is a vivid, memorable way to pass on an organization's history, values, and vision. Everyone has a story to share and the capacity to become a great storyteller. A question: How did you first come to know about camels? At what...
How to Design an Instructor Evaluation
March 1, 1999... Here's how to make sure your instructors deliver training courses the way they should - and how to identify instructor success factors in the process. Imagine that your job is to ensure that a basic safety course is taught in a consistent,...
Rock Your World
March 1, 1999... Incoming is a new quarterly column designed to give you a heads-up on trends and other workplace phenomena coming your way. This month, we set our sights on geography, and show how changing trainees' world views can create a valuable learning...