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Overcoming Overdoing
April 1, 1994... The head of human resources at a major corporation asked recently, "Why should I train people to overcome overdoing? At our company, we promote overdoing." But studies show that an organizational environment that promotes compulsive overwork...
Team Leaders: The Key to Quality
April 1, 1994... Quality is nothing new. In 1989, a Conference Board survey of companies found that 74 percent of the respondents were involved in quality programs. It is safe to say that the number has increased since then. Today, many quality-improvement...
A Kentucky Response to the ADA
April 1, 1994... The Americans With Disabilities Act requires that organizations provide reasonable accomodations for people with disabilities, including people who are deaf or have limited hearing. All people should have access to employment, as well as to the...
Building Commitment through Organizational Culture
April 1, 1994... A bunch of individuals does not an organization make. Business leaders increasingly grasp what organization development specialists have long understood: Groups are the building blocks of organizations. This being the case, organizations are...
Making a Play for Training Evaluation
April 1, 1994... The setting is the corporate headquarters of Montac, a of hypothetical diversified company with many divisions. Mary Hoskins is Montac's training director. She is based at corporate headquarters, but her staff provides support to all divisions....
Making the Implicit Explicit
April 1, 1994... In today's complex and dynamic world, research provides us with tools for delving under the surface of things, so that we can pull out and examine the underlying assumptions that block or enhance personal, team, organizational, or societal...