Journal of Business Strategy articles from November 2000

Journal of Business Strategy archives from November 2000

The Puck Stops Here.(sports metaphors in business)(Brief Article)(Editorial)
November 1, 2000... Sports metaphors abound in business. You develop a game plan, kick off the new program, and hope for a home run or touchdown. If the plan is not universally hailed, you might denigrate critics as Monday morning quarterbacks, or, if they're...

Non-Union Rules.(right to representation)(Brief Article)
November 1, 2000... On July 10, 2000, the National Labor Relations Board (NLRB) ruled that non-unionized employees have the right to have, upon request, a co-worker representative present during disciplinary meetings. The decision is a significant extension of...

Labor Force Participation Rates (percent).(Brief Article)(Statistical Data Included)
November 1, 2000... Labor Force Participation Rates (percent) France Germany U.S. 1967 1998 1967 1998 1967 1998 Total 67.6 67.4 69.2 70.8 69.2 77.4 Women 47.8 60.8 47.5 62.6 47.8 70.7 Men ...

Just the Facts.(financial services mergers and acquisitions, search for executives, salaries of college graduates)(Brief Article)(Statistical Data Included)
November 1, 2000... M&A: Less is more in financial services M&A, SNL Securities found. Among banks and thrifts, there were only slightly more deals (60 vs. 55) in the third quarter of this year than in the second, but the aggregate deal value exceeded the last...

Managing What You Can't Measure.(importance of working together)(Brief Article)
November 1, 2000... From "The Puzzles and Paradoxes of How Living Companies Create Wealth: Why Single-Valued Objective Functions Are Not Quite Enough," by Peter M. Senge, in Breaking the Code of Change, edited by Michael Beer and Nitin Nohria, Harvard Business...

e-Mail, e-Gads.(importance of electronic mail)(Brief Article)(Statistical Data Included)
November 1, 2000... From e-Service: 24 Ways to Keep Your Customers--When the Competition Is Just a Click Away, by Ron Zemke and Tom Connellan, AMA-COM, New York, 2000. The research is overwhelming that e-commerce companies of all sizes and industries still...

Five Not So Easy Pieces.(habitual entrepreneurs)(Brief Article)
November 1, 2000... From Strategies for Continuously Creating Opportunity in an Age of Uncertainty, by Rita Gunther McGrath and Ian MacMillan, Harvard Business School Press, Boston, 2000. Habitual entrepreneurs have five characteristics in common: 1. They...

American Pragmatism.(effect of computers on economic productivity)(Brief Article)
November 1, 2000... From "Progenitors of the Information Age: The Development of Chips and Computers," by James W. Cortada, in A Nation Transformed by Information: How Information Has Shaped the United States from Colonial Times to the Present, edited by Alfred D....

Sustainable Competitive Advantage?(ensuring corporate growth)(Column)(Statistical Data Included)
November 1, 2000... "Sustainable competitive advantage." For most of the 1980s and 1990s, this term, or SCA as it's sometimes called, has been the mantra of CEOs, corporate strategists, and "B-school" faculties. Today, however, in the midst of unrelenting...

A Thmultuous Embrace: The Internet and the Capital Markets.(Statistical Data Included)
November 1, 2000... The capital markets, in league with the Internet, are creating a unique moment in business history. Of course, past courtships between capital and technology have driven economic growth and changed society. After all, venture capitalists and...

STRATEGY THE END TO THE ENDGAME?(impact of Internet economy on strategy)
November 1, 2000... With strategy, as with everything else, companies must refocus to compete in the Internet Age. Over the past 40 years, strategic thought has evolved through three distinct phases--bodies of thought that have built progressively on each...

HIRING AN E-TEAM.(electronic business consultants)
November 1, 2000... Few consultants can actually provide "full-service" e-business solutions, so perpare to assemble your own team. ONLY TWO YEARS AGO, THE CONsultancy industry was at the point of panic. Neither knowledge management nor complexity theory was...

WHITHER OPERATING SYSTEMS?(choosing an operating system)(Buyers Guide)
November 1, 2000... Don't give computer operating systems short shrift when pondering the best software to run your business. WHEN YOUR IT EXECUTIVES DESCRIBE WHY THEY FAVOR a particular server for your new e-commerce initiatives they may emphasize speed,...

WHERE TECHNOLOGY AND KNOWLEDGE MEET.(knowledge management)(Statistical Data Included)
November 1, 2000... Technology is vital to capturing and managing knowledge, but it's not a panacea. What happens when a company fails to capture, share, or transfer its knowledge? New car developers at Ford found out when they wanted to replicate the success...

MANAGING CUSTOMER KNOWLEDGE.
November 1, 2000... Becoming "customer-centric" is easier said than done. But it can be done. Nearly every business leader will tell you that having and using knowledge about customers is critical to the success of their enterprise. Yet roughly half of the...

DEVELOPING YOUR COMPANY'S NEW E-BUSINESS.
November 1, 2000... Companies that excel at the basics of change management can speedily and successfully integrate e-initiatives. TRADITIONAL CHANGE EFFORTS simply don't work anymore. The speed of today's business environment means companies must replace...

Leading the Revolution.(Review)
November 1, 2000... Gary Hamel Harvard Business School Press, Boston www.hbsp.harvard.edu Author's Credentials: Founder and Chairman of Strategos, Visiting Professor of Strategic and International Management at the London Business School, co-author...

How Digital Is Your Business?(Review)
November 1, 2000... Adrian Slywotzky, David Morrison, with Karl Weber Crown Publishing/Random House, New York www.randomhouse.com Authors' Credentials: Slywotzky and Morrison, coauthors of The Profit Zone and Profit Patterns, are, respectively, vice...

The Invisible Continent: Four Strategic Imperatives of the New Economy.(Review)
November 1, 2000... Kenichi Ohmae HarperBusiness, New York www.harpercollins.com Author's Credentials: Former director of McKinsey & Co. in Japan and chairman of its Asia Pacific operations, author of The Borderless World and The Mind of the...

The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment.(Review)
November 1, 2000... Robert S. Kaplan and David P. Norton Harvard Business School Press, Boston www.hbsp.harvard.edu Authors' Credentials: Kaplan is Marvin Bower Professor of Leadership Development at Harvard Business School; Norton is President...