Canadian Banker articles from July 1990

Canadian Banker archives from July 1990

Financial quality and the consumer interest.
July 1, 1990... Now that we're comfortably inside the entrance to the 90s, it's time to consider how the financial environment can be improved by regulatory changes and how in the end, the consumer can benefit. Robert Kerton, one of the speakers featured...

Bridging the gap. (teamwork and communication in banking)
July 1, 1990... A common misconception of facilitators is that they are leading the team to make decisions - wrong, wrong, wrong! The knowledge, expertise and experience of the team members puts all the power in their hands. A facilitator is a leader, guide,...

Making committees work.
July 1, 1990... The drive to be competitive is forcing businesses to be alert to the deployment of their resources and to allocate them carefully to those uses which give the best value. Since time is an important corporate resource, can companies get a good...

In the beginning, there was the talking computer.... (voice mail)
July 1, 1990... Friday afternoon, five o'clock. And the typical bank scene is a toe-to-heel train of human exasperation. Not so for John Smith who, tucked away in his office, presses a series of numbers into his telephone, pays his Visa bill, checks his...

Potential pitfalls for Canadian lenders in the U.S.
July 1, 1990... The signs of Free Trade are pervasive here on the border between Canada and the United States. From the office towers in Buffalo you can almost see the dust rising below as warehouses and satellite offices for Canadian manufacturers spring up...

Leave me alone, I'm having a crisis. (coping strategies)
July 1, 1990... Why is it that some people can deal with any situation that crops up, while others are unable to handle even simple problems without falling apart? You've met both kinds in your working and personal relationships and may even have examples of...

Service excellence as commitment.
July 1, 1990... Many managers have asked the question: "Why are my staff not as committed to service excellence as I am?" A recent national survey conducted by my company entitled I.D.E.A. - Innovation and Delivery of Excellence-in-Service Assessment,"...

Cold cash, warm people. (Northwest Territories)
July 1, 1990... It's banking as usual in an unusual setting, for bankers in the Northwest Territories (N.W.T.). Imagination and flexibility are key to bridging complications caused by the northern clime and economy, population sparsity and isolation. Another...

The Money Market, 3d ed.
July 1, 1990... "The Money Market" is now in its third edition, having sold more than 100,000 copies since it first appeared in 1978. The book carries the appearance of a solid reference work as it encompasses close to 1,300 pages. It is comprised of three...

Vision in Action: Putting a Winning Strategy to Work.
July 1, 1990... Strategic direction. Vision. Mission. The importance of these elements in modern corporations has been touted by innumerable books and articles during the last few years. What makes "Vision in Action" different is its practical bent in...

Leadership and the Quest for Integrity.
July 1, 1990... If only God had added the Ten Commandments of managing to his first best seller, he could have saved a lot of today's managers a lot of time and wasted effort. As it is, in the absence of any universal truths in the art of managing, we...