Business Horizons articles from September 2001

Business Horizons archives from September 2001

Listening Can Be Dangerous.(Brief Article)
September 1, 2001... Dennis W. Organ Editor Early this past summer, the state of New York passed a law that will ban the use of handheld cell phones by drivers. The measure, which takes effect December 1, received overwhelming bipartisan support in the state...

HEALTH CARE.
September 1, 2001... The health care industry is the third largest employer and second largest service industry in the United States. As such, it has garnered considerable attention from the media, researchers, and government leaders. It has also experienced a...

Open Book Management--Optimizing Human Capital.
September 1, 2001... The case of Manco Inc. shows how a company can open up "confidential" in formation and motivate all of its employees to focus on business growth and profitability. People acting together as a group can accomplish things which no individual...

E-Coms and Their Marketing Strategies.
September 1, 2001... Most e-commerce firms fail sooner than later But how do their strategies affect those failures? This study offers some clues. When the U.S. Department of Defense developed Internet technology for its communication systems in the late 1960s,...

Reevaluating Green Marketing: A Strategic Approach.
September 1, 2001... A complex and integrated strategic tool, "true" green marketing has moved beyond the simple ecological posturing of 20 years ago. A lot of companies today are asking, "Can we be green, clean, and profitable all at the same time?" While...

The Coming Oil Price Crash.
September 1, 2001... The subject of energy is a problem in the public eye, both because of the volatility of fuel prices and because of the impact energy consumption has on the environment. And with oil providing over one-third of the world's total energy supply...

What Buyers Want Most from Salespeople: A View from the Senior Level.
September 1, 2001... Particularly in partnership selling, it all boils down to five basic characteristics. The outcomes of sales efforts are principally the result of the interaction that takes place between buyers and sellers. One might think that satisfying...

Engagement or Disengagement? Older Workers and the Looming Labor Shortage.(United States)(Statistical Data Included)
September 1, 2001... Facing a shortfall of young workers to cover impending retirements, firms will have to work magic to attract and keep veteran employees. The leading edge of the Baby Boom generation--Americans born between 1946 and 1964--is now entering the...

Legal Monitoring for the Private Business.
September 1, 2001... Although the scope of legal responsibilities faced by U.S. firms can be overwhelming, the best defense against potential liability is to keep an alert, trained eye out for the risks. In an era of highly specialized and rapidly changing...

Reasonable Accommodation or Special Privilege? Flex-time, Telecommuting, and the ADA.
September 1, 2001... When it comes to ADA compliance, a firm's biggest risk is not refusing high-tech accommodations after having considered them, but failing to consider them at all. In 1991, the Americans With Disabilities Act opened wide the doors of the...

Danica Purg.
September 1, 2001... "One of my main ideas is to make people in the region more ambitious, to help themselves. If they want to cooperate with the West, they should do so with the best the West has to offer. That's why I cooked up the slogan: "Take the best from the...