Business Horizons articles from July 2000

Business Horizons archives from July 2000

Another Proven Prophet.(John Naisbitt and Patricia Aburdene)(Brief Article)
July 1, 2000... Gurus and pundits continue to marvel at the staying power of the current period of U.S. economic expansion. This boom has entered its ninth year, which in itself appears to have defied all expectations. All the more astonishing is that...

MANAGEMENT AND THE EEOC.(Statistical Data Included)
July 1, 2000... For many managers, one of the most traumatic experiences they ever endure will begin when they receive notification from the Equal Employment Opportunity Commission that a charge has been filed against their organization. The financial cost can...

Articulating Corporate Values through Human Resource Policies.
July 1, 2000... Many HR departments over the years have lost employee esteem because of the perception that their policies and procedures were aimed at making life harder. New employees often sat through seemingly endless orientation sessions on policies....

Is Customer Loyalty a Pernicious Myth?
July 1, 2000... loyal adj. 1. Steadfast in allegiance to one's homeland, government, or sovereign. 2. Faithful to a person, ideal, or custom. Syn: faithful, true, constant, steadfast, staunch, resolute, devoted, trustworthy. Customer loyalty is the new...

Strengthen Your Business Partnership: A Framework and Application.
July 1, 2000... Collaborative efforts to succeed at growing businesses through partnerships or other business alliances can have tremendous benefits for the participants. Unfortunately, many such ventures flounder because of the inability of partners to...

Organizing Work in Service Firms.
July 1, 2000... Since the time of Frederick Taylor and Henry Ford, a cornerstone of manufacturing practice has been to separate complex tasks into a collection of simple ones and exploit the economies of scale. More and more, service industry practice has...

The Reason for the Patent Wars.
July 1, 2000... This story takes place in a world with no intellectual property laws. Three years ago, the executive team of Med Instruments considered launching a new product. Investors were agitating for increased revenues or staff cuts to improve Med's...

Intellectual Property in Computer Programs.
July 1, 2000... The means presently available to protect innovative computer software are the guardians of another age, when heavy machinery pushed the Industrial Revolution over the agrarian past with a groan of gears and the squeal of steam. Such machinery...

The ADA and the Mentally Disabled: What Must Firms Do?
July 1, 2000... "We don't have any psychiatrically impaired employees. When we get some, we'll find ways to accommodate them." The above quote is a composite of the typical responses received from human resource managers when surveyed about their...

Electronic Communication in the Workplace--Something's Got to Give.(Statistical Data Included)
July 1, 2000... Every day, millions of American workers use their e-mail and Internet systems, confident that their day's transactions are private. But nothing could be further from the truth. According to a major 1997 survey by the American Management...

Taking the High Road When Going International.
July 1, 2000... Companies around the world are seeking to expand overseas, driven by such factors as low-cost labor, privatization, and technological innovation. But success is elusive. A U.S. construction equipment company had initial competitive advantages...

After the Meltdown: A Survey of International Firms in Russia.
July 1, 2000... Global companies entered Russia in growing numbers between 1992, when President Boris Yeltsin instituted a policy of economic shock therapy, and August 18, 1998, when the economy collapsed. Since 1995, Russia's true economy had been growing,...

Pedro Nueno.(leader in executive education)
July 1, 2000... "Every year around Christmas, I reflect on where I've made my contributions. Then I leave. Painful but invigorating, it forces me to look for new horizons...and move whenever I feel comfortable." Pedro Nueno Professor, IESE ...