Business Horizons articles from July 1996

Business Horizons archives from July 1996

The media, economics and education. (economic information)(Editorial)
July 1, 1996... "Corporate profits this past quarter were up 58% over last year...." Chances are that you, dear BH reader, know exactly what that statement means. But millions of viewers who hear it from CNN or the local FM radio station either will not hear...

Organizational innovation in historical perspective: change as duality management.
July 1, 1996... What are the levers of organizational success? What conditions determine competitive power? Are you, like many, confused by all the recent fads, models, and approaches in organizational development? Some of the recent trends in the fields of...

The strategic power of internal service excellence.
July 1, 1996... No matter how much time and money a firm spends on finding ways to better serve its customers, the result of those efforts will only be as good as the performance of its internal service units. If a bank's computer systems consistently produce...

Regional differences in the economic impact of Wal-Mart. (retail industry)
July 1, 1996... The discount merchandising market is a fairly young one, initially founded and defined in post World War II America by such corporations as S.S. Kresge and Kmart. Sam Walton saw a future in this new retail niche and opened Walton's Five & Dime in...

The new era of business regulation. (government regulations)
July 1, 1996... In 1994, Philip K. Howard, a New York corporate lawyer, published a best-selling diatribe against the stifling overabundance of government regulations. His book, The Death of Common Sense: How Law Is Suffocating America, offers a litany of...

The mythical world of workplace violence - or is it?
July 1, 1996... More and more employers are worried about violence on the job. Their concern has been motivated in part by coworker homicides publicized in the media, and in part by numerous articles published in practitioner journals that highlight workplace...

Supplier development: customers as a catalyst of process change.
July 1, 1996... Major corporations are using a "hands-on" approach to improve their suppliers' manufacturing processes and administrative systems. Working side by side with their suppliers' employees, customers are improving quality, reducing cycle times,...

How to fail in project management (without really trying).
July 1, 1996... The use of project management techniques has become an increasingly well-accepted method for performing a wide range of organizational tasks. More and more companies are coming to understand the unique benefits that can be derived from project...

JIT II: a purchasing concept for reducing lead times in time-based competition. (just-in-time management)
July 1, 1996... The new basis of competition in many industries is time-based. This means that the focus is on reducing lead time by speeding up the design of new products or responding more quickly to customer demand for existing products. JIT II, a...

Medical savings accounts: the newest medical cost reduction tool for employers.
July 1, 1996... The causes of the unprecedented increases in health care costs over the last 30 years are quite complicated. Nevertheless, a clear culprit in the relative rise of medical costs is the extent to which individuals and group purchasers have been...

Employment Nondiscrimination Act: on the cutting edge of public policy. (gay rights legislation)
July 1, 1996... The postwar period has brought much progress in America's long struggle for civil rights. Forty-two years ago the Supreme Court issued its historic decision in Brown v. Board of Education of Topeka. Ten years later, Congress passed and President...

Electronic communication: an ounce of policy is worth a pound of cure. (electronic mail)
July 1, 1996... Communication between individuals and firms has never been faster or easier, thanks to powerful new technologies such as electronic mail, or E-mail. Employers have embraced E-mail as a necessary new channel of communication that allows the wide...

Philip Sadler. (British business educator)(Profiles in Executive Education)
July 1, 1996... This is the third in a series on executive education "gurus" of the 20th century. The first installment, featured in the January-February 1995 issue, profiled the contributions of Harry Levinson. The second, published in September-October,...