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The gospel according to Deming: is it really new? (W. Edwards Deming's business management philosophy)
July 1, 1990... The Gospel According to Deming: Is It Really New?
Who can help being impressed with the economic miracle of Japan? After World War II Japanese products were a joke. Japanese handcuffs, those mysterious cane tubes that held your fingers so...
Strategic discontinuities: when being good may not be enough. (strategic business planning)
July 1, 1990... Strategic Discontinuities: When Being Good May Not Be Enough
A decade ago few would have predicted that by 1990 Apple, Compaq, and Microsoft would be the success stories of the computer industry, not IBM. Similarly, few would have thought...
Is there strategy in Brazil? (obstacles to strategic analysis and planning in the third world)
July 1, 1990... Is There Strategy in Brazil?
I once worked for the Brazilian operations of a large electrical equipment manufacturer. They offered a complete line of products, from generators, transformers, and high-voltage lines to the watt-hour meters...
The second wave arrives: Japanese strategy in the U.S. auto parts market.
July 1, 1990... The Second Wave Arrives: Japanese Strategy in the U.S. Auto Parts Market
Over the past five years, the U.S. automotive parts industry has come under increasing competitive pressures. Long a lucrative market for both domestic component...
Telecommuting in America. (working at home or satellite office via phone, computer, or terminal)
July 1, 1990... Telecommuting in America
During the past few years, a phenomenon called "telecommuting" has been mushrooming across corporate America (and other parts of the world). What is it? Which companies are using it? What factors are influencing...
The trend toward the quarterly performance review. (personnel management)
July 1, 1990... The Trend Toward the Quarterly Performance Review
Organizations, often enslaved by tradition, tell us soberly that they always do an annual performance review of their employees. Even more seriously, they report that this occurs with all of...
The politics of employment: how to keep people from becoming a corporate liability. (personnel management from a risk-management perspective)
July 1, 1990... The Politics of Employment: How to Keep People from Becoming a Corporate Liability
"People are an organization's greatest asset." This statement is not foreign to the first chapter of human resources textbooks. What no text explains is how...
The ability gap. (personnel management, matching skills and jobs)
July 1, 1990... The Ability Gap
Productivity would soar if all employees worked to capacity, instead of often limping along well below it while management is preoccupied with "more important" tasks. When plant and equipment are pressed to their limits,...
CEO turnover: causes and interpretations.
July 1, 1990... CEO Turnover: Causes and Interpretations
The study of top executive succession has captured widespread public and academic interest. This is especially true of changes in organizations that appear to be in trouble. For example, numerous...
The new language barrier: closer to home than you think. (effective business communication)
July 1, 1990... The New Language Barrier: Closer to Home than You Think
In eight days, the initial review of Company A's entire product line will be held in a two-day meeting attended by marketing, sales, production, design, and product managers. To have...
Transmitting signals to consumers for competitive advantage. (developing a product or corporate image)
July 1, 1990... Transmitting Signals to Consumers for Competitive Advantage
We all know that building a better mousetrap does not guarantee that customers will beat a path to your door. Even a technically superior product needs good marketing to achieve...
Managing multiple channels. (combining direct and indirect sales channels)
July 1, 1990... Managing Multiple Channels
Channel management is supposed to be a cooperative marketing activity. Manufacturers augment their direct sales channels with indirect channels of distribution to reach different segments more efficiently and...
Managerial Economics: Strategy for Profit.
July 1, 1990... Managerial Economics: Strategy for Profit
The main difficulty for most authors in writing textbooks on managerial economics has always been to find the right balance between microeconomic theory and applied concepts related to business...
Advertising and the Market Process: a Modern Economic View.
July 1, 1990... Advertising and the Market Process: A Modern Economic View
The relationship between advertising and competition has been the subject of debate in the literature for quite some time. In this work, Ekelund and Saurman again examine this subject...