Business Horizons articles from January 2001

Business Horizons archives from January 2001

The Editor's Chair.(excerpts from Benjamin Franklin's Autobiography)(Brief Article)
January 1, 2001... You're not likely to read this until just about Inauguration Day, by which time I should hope that we have elected a President. As of this writing, though, we still await a decision by the Florida Supreme Court on recounts and any actions...

Benjamin Franklin: Founding Father of American Management.
January 1, 2001... Successful businessman turned public servant, the avuncular Benjamin Franklin left an indelible imprint on his country's management practices. Public education, by and large, tends to give students a one-sided view of American business...

How Do You Spell Success in Mexico? CALICA.(joint venture between Vulcan Materials Co. and Grupo ICA)
January 1, 2001... Well founded in vision and guided through strong leadership and strategic planning, the CALICA approach serves as a blueprint for other joint ventures in the NAFTA era. If you want to know a good way to approach a business operation...

International Alliance Negotiations: Legal Issues for General Managers.
January 1, 2001... All strategic alliances are not alike. But many of the legal aspects of negotiating them are. From picking a partner to the final handshake, know the ins and outs. Let's negotiate a strategic alliance. For the sake of simplicity, let's...

Somebody Kicked the Sleeping Dog--New Bite in the Foreign Corrupt Practices Act.
January 1, 2001... Wending your way through the intricacies of the FCPA and its amendments simply requires some common sense--and the courts will see to it that you maintain some. The Foreign Corrupt Practices Act (FCPA) has hung loosely over the head of...

Seven Emerging Sales Competencies.
January 1, 2001... It's time for sales managers to get themselves and their reps in sync with modern business needs. An ongoing study comparing the practices of the most productive one-third of business-to-business salespeople with the bottom two-thirds at...

How to Implement a Customer Satisfaction Program.
January 1, 2001... Take a modern-day lesson from "the Wonder Corporation." Customer satisfaction is undoubtedly one of the top strategic issues in the new decade. It has been a major topic of discussion in American boardrooms since the 1980s, yet the exact...

E-Operations: A Guide to Streamlining with the Internet.(staying in business and avoiding the red)
January 1, 2001... The Net can help companies gain key efficiencies by tapping four major benefits of e-commerce. But mind the challenges. One of the hottest business trends over the past five years has been for startup companies to open as Internet-only...

Using Economic Profit to Assess Performance: A Metric for Modern Firms.
January 1, 2001... EP and other similar measures warrant the attention they have been receiving, particularly when supplemented by an appropriate non-financial measure. Economic Profit (EP), Economic Value Added (EVA), Economic or Shareholder Value...

Activity-based Costing for the Small Business: A Primer.
January 1, 2001... If accurate product costing, more flexible capacity use, and better information for strategic planning and decision making appeal to you, ABC is the supplement to use with traditional accounting methods. Understandably, entrepreneurs and...

The Importance of Courting the Individual Investor.(some 48% of American households own stock, as the individual investor becomes more important in corporate financing plans)
January 1, 2001... Savvy companies know that attracting "the little guy" is a real boon to stock price stability. But the investment mix has to be just right. Up until about 35 years ago, Wall Street treated individual investors as royalty and lavished...

The Financial Impact of Medical Savings Account Plans.
January 1, 2001... What's all the fuss over MSAs? Possibly the best financial alternative in health care around. The cost of health care in the United States promises to remain a contentious issue into the foreseeable future. Un-funded liabilities in...

Trust on Trial.(Review)
January 1, 2001... How the Microsoft Case Is Reframing the Rules of Competition By Richard B. McKenzie Richard B. McKenzie, an economist and Walter B. Gerken Professor of Enterprise and Society in the Graduate School of Management at the University of...