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The editor's chair. (organizational learning in hyper-dynamic environments)(Editorial)
January 1, 1997... Last January I attended a research workshop in Hong Kong on global business and cross-cultural management. One of the papers presented concerned "organizational learning in hyper-dynamic environments." I considered myself rather well-informed...
Our turbulent times? The case for evolutionary organizational change.
January 1, 1997... Forget catastrophist management theories. Recognizing timeless forces helps managers adapt more smoothly and confidently to inevitable change.
Scientists, philosophers, artists, and other thinkers have, for many centuries, argued about the...
How to achieve a healthier environment and a stronger economy.
January 1, 1997... We can preserve nature and still have a vital economy undistorted by government ventures that favor a few special interests.
Grand attempts to reconcile economics and environmental interests typically fail, with the result that these two...
Mastering the quality staircase, step by step.
January 1, 1997... Conformance, reliability, performance, and customization are the steps to climb on the way up to achieving competitive edge.
Most executives will readily agree that increasing customer expectations and competitive advances are behind the...
Global transfer of critical capabilities.
January 1, 1997... Effective human resource processes and other means, coupled with hard work, help transfer the capabilities so crucial to the success of foreign operations.
In the last decade or so, multinational companies from around the world have eagerly...
Corporate mergers and acquisitions: one more wave to consider.
January 1, 1997... The latest wave of M&A is tranforming whole undustries, rocking competition, crippling future inovation, and increasing stockholder vulnerability.
American business is experiencing yet another round of corporate growth via mergers and...
Who ambushed airline deregulation?
January 1, 1997... In the wake of the phenomenal success of frequent flier programs, the problems spawned by deregulation now threaten the U.S. industry's world market dominance.
The euphoria predicted by Alfred E. Kahn and his committee of airline...
The ethical dimensions of airline frequent flier programs.
January 1, 1997... The "friendly skies" could become a battleground as abuse of airlines' bonus programs comes under increasing fire.
When Tom Plaskett, then senior vice president of marketing at American Airlines, launched the AAdvantage frequent flier...
The albatross of product innovation.
January 1, 1997... Broad -based innovation is crucial to survival as marketplace battles are fought at the level of whole business systems, not just product versus product.
Product innovation is the driving force behind many of today's most successful...
Managerial intuition: a conceptual and operational framework.
January 1, 1997... By harnessing intuition, decision makers have a powerful tool to use in solving the thorniest of managerial problems.
"When intuition is viewed as a source of
knowledge or guidance, the restrictions
placed on it by the exaggerated...
Solving the puzzle of the cash flow statement.
January 1, 1997... The cash flow statement is one of the most useful financial statements companies prepare. When analyzed in a rational, logical manner, it can illuminate a treasure trove of clues as to how a company is balancing its receivables and payables,...
The life cycle of shopping centers.
January 1, 1997... Birth, growth, maturity, decline--shopping centers are as prone to life forces as the rest of us. Developers and retailers should plan accordingly.
"Build it and they will come" is a phrase that could have characterized the early...
Measuring the potential of emerging markets: an indexing approach.
January 1, 1997... Targeting foreign markets? The Overall Market Opportunity Index can help reveal both attractive and undesirable features of each country.
A number of worldwide trends are making a group of economies prime targets for Western companies--the...
The editor's chair. (organizational change)(Editorial)
January 1, 1997... Last January I attended a research workshop in Hong Kong on global business and cross-cultural management. One of the papers presented concerned "organizational learning in hyper-dynamic environments." I considered myself rather well-informed...