Business Horizons articles from January 1989

Business Horizons archives from January 1989

Whistle-blowing: encourage it! (editorial)
January 1, 1989... Whistle-Blowing: Encourage It! On January 28, 1986, a nation watched in horror as the space shuttle Challenger exploded and all seven crew members died. Within days, engineers from Morton Thiokol, the manufacturer of the booster rockets,...

Canned adaptiveness: a new direction for modern salesmanship.
January 1, 1989... Canned Adaptiveness: A New Direction for Modern Salesmanship For many years, the word "salesman" elicited thoughts of chicanery, sophistry, and high pressure. A well-known scholar of salesmanship wrote that "salespeople's primary motivation...

Service marketing: image, branding, and competition.
January 1, 1989... Service Marketing: Image, Branding, and Competition Much like product marketing, the effective marketing of a service requires the development of a desirable image. It can even be argued that, because of the intangible nature of services,...

Effective communication with our aging population.
January 1, 1989... Effective Communication with our Aging Population The graying of America has received so much national attention in recent years that it can hardly be considered a new phenomenon. Spurred on by advances in public health, sanitation,...

Executive training at the Burr Hamilton Bank. (humor)
January 1, 1989... Executive Training at the Burr Hamilton Bank Prior to joining the Burr Hamilton Personnel Department, Assistant Vice President Harry Whipple had been track coach at Bethpage Junior High School. A legacy of this era was the whistle he carried...

Cross-cultural management: transformations and adaptations.
January 1, 1989... Cross-Cultural Management: Transformations and Adaptations 1. Smiling fish is a: * a. term used by Middle Easterners to describe American tourists. * b. French chef working in a Japanese kitchen. * c. dish served in China in...

Euro-consumers in 1992.
January 1, 1989... Euro-Consumers in 1992 Managers worldwide have their eyes on 1992--the year the European Community (EC) will create a single internal market. This important event will affect businesses from East to West. American, Japanese, and European...

CEOs: a handwriting analysis.
January 1, 1989... CEOs: A Handwriting Analysis This CEO is able to simplify tasks and is well organized. However, there are times when he should spend more time planning before he takes action. This person exhibits leadership ability and is good with...

The impact of negative product news.
January 1, 1989... The Impact of Negative Product News Marketing managers are continually concerned with improving and fine-tuning their marketing mix. They are also aware, however, that their best marketing efforts can be drastically altered by forces beyond...

Beating the midwinter blahs. (reducing stress)
January 1, 1989... Beating the Midwinter Blahs Monday, January 16. Jerry Carlson, 47, was driving to his downtown office in a large, midwestern city from his comfortable residence in the suburbs. But his home was the only thing comfortable about Jerry that...

Are incomes really declining?
January 1, 1989... Are Incomes Really Declining? My salary as a professor at Indiana University did not keep up with inflation during the 1970s and early 1980s. My inflation-adjusted salary in the mid-1980s was actually lower than it was in the late 1960s....

Remedies for product counterfeiting.
January 1, 1989... Remedies for Product Counterfeiting Over the last ten years, international product counterfeiting has affected an increasing number of industries. Although product counterfeiting originally was a problem primarily associated with elite...

A different look at codes of ethics.
January 1, 1989... A Different Look at Codes of Ethics Organizational codes of ethics are: 1. very different; 2. often similar; 3. not connected with ethics; 4. perceived as an important tool for fostering ethical conduct; and 5. not very effective in a broad...

The separation of ownership and responsibility in the modern corporation.
January 1, 1989... The Separation of Ownership and Responsibility in the Modern Corporation Adolf Berle and Gardiner Means coined the phrase "the separation of ownership and control" in their landmark 1932 book The Modern Corporation and Private Property, and...

Manufacturing flexibility in the CAM era. (computer-aided manufacturing)
January 1, 1989... Manufacturing Flexibility in the CAM Era After many years of taking a back seat to cost efficiency, manufacturing flexibility has suddenly become one of the concepts most talked about by operations managers. Undoubtedly, this recent...

Inside the Firm: The Inefficiencies of Hierarchy.
January 1, 1989... Inside the Firm: The Inefficiencies of Hierarchy Harvey Leibenstein has always held that the results produced by conventional economic theory aren't all they're cracked up to be. The first piece I ever read by him was his 1950 article,...

Is There a Moral Obligation to Save the Family Farm?
January 1, 1989... Is There a Moral Obligation to Save the Family Farm? Gary Comstock's book is yet another collection of pieces about the U.S. farm crisis, particularly the survival and future role of family farmers. Yet this book is distinguished by a focus...