e-Business Advisor articles from May 2001

e-Business Advisor archives from May 2001

Probing the E-Business Basement.
May 1, 2001... Integration and infrastructure, though not the sexiest components of your e-business solution, are the backbone to your success. When I was househunting last summer, the realtor wanted to showcase the lovely rooms, but I wanted to head for...

ADVISOR [R] FORUM [TM].(Letter to the Editor)
May 1, 2001... Quality Counts Your article on improving customer relationships and building a quality foundation was apropos (March 2001, page 23, by Claudia Imhoff). I have just begun research in this area concerning motivation, achievement, and...

ADVISOR [R] TRENDS [TM].(TeaLeafs' TeaCommerce 2.0)(Product Announcement)
May 1, 2001... Are you putting your customer relationships at risk? You could be, if you're solely relying on Web log files to track customer behavior, believes SAP spinoff TeaLeaf Technology. TeaLeaf is helping customers look at "the kind of stuff...

MAKE Strategic Sourcing WORK FOR YOU.
May 1, 2001... Today's B2B e-commerce solutions are well-suited to the procurement of indirect goods, but they fall short in strategic sourcing of direct materials. Is optimization the answer? For decades, technological innovations have resulted in...

Integrate Suppliers SMALL AND MID-SIZED.
May 1, 2001... The full benefits of business-to-business e-commerce won't materialize until companies achieve fully automated supply chains with partners both large and small. But how do we move from theory to practice? Can universal supply chain...

MANAGE Multiple E-Channels.
May 1, 2001... Six key electronic channels for business-to-business transactions coexist with traditional channels such as the telephone. How do you create an infrastructure to support multiple e-channels, and how can you match the right channel to each...

Mobile Solutions Success in Five Steps.
May 1, 2001... Building a solid mobile technology infrastructure and rolling out business services on mobile devices is a competitive advantage. Follow these guidelines to deploy mobile solutions that work right--right from the start. Can you mitigate...

Seven Habits of Highly Successful Architects.
May 1, 2001... Creating a strong e-business architecture has as much to do with people skills as it does with technology. Can you be a better technical architect? Yes! * Keep your mind always open to Learning, and Learn from others by teaching...

Power Up Your Enterprise Portal.
May 1, 2001... Share your organization's wealth of information with the people who need it when they need it. Deliver business intelligence through an organized, easy-to-use, single point of access: the enterprise portal. Is an enterprise portal the key...

ADVISOR[R] TIPS[TM].
May 1, 2001... SHARE YOUR EXPERIENCES, ADVICE AND DISCOVERIES AT HTTP.//ADVISOR.COM/TIPS. Business Strategy Stiff Matters The results of e-business implementation are often disappointing due to the lack of integration between new and existing systems...

Cingular Disconnected.
May 1, 2001... You'll recall Buzz's fast interaction with Cingular, one of those "how do you spelt that and who did you used to be?" mobile phone companies, was less than successful Customer service told him if he didn't like them, they didn't like him. Guess...

Amazon Tames UPS.
May 1, 2001... Amazon gets a Lot of mixed press. Aside from "will they ever be profitable?", there are reports of Lost orders, Late orders, tack of inventory, bad hair days, etc. Still a believer, Buzz placed an order for two CDs and two books. After waiting...

MetLife Mess.(Brief Article)(Column)
May 1, 2001... Infrastructure is usually invisible, but, by definition, essential Of course, when you rely on something, failure means trouble. Buzz contacted MetLife Auto & Home to settle an insurance claim, by definition, an uphill battle. Buzz needed to...