Canadian Business Review articles from March 1990

Canadian Business Review archives from March 1990

1990 outlook increasingly dismal. (Canadian economic forecast)
March 22, 1990... By James G. Frank Canada's economy is poised for very weak growth in 1990 with several forecasters clearly expecting recessionary conditions. This represents a marked change in forecasters' outlooks since the last survey. Growth is...

Our common future. (Strovest Holdings Inc. Chairman Maurice F. Strong on the environment and business) (interview)
March 22, 1990... An interview with Maurice F. Strong His years of experience with international environmental issues have left Maurice Strong sincerely convinced that the 1990's will be-a decade of decision" for the human race. Interviewed by...

Total quality: wave of the future. (Managing Total Quality)
March 22, 1990... To achieve competitiveness, the four "waves" of total quality must permeate the entire organization By John. Gilks About the author... John F. Gilks leads the Canadian total Quality practice of A.T. Kearney, Management...

Quality for all seasons. (quality control at Four Seasons Hotels and Resorts) (Managing Total Quality)
March 22, 1990... Customer satisfaction is the number one goal at Four Seasons By Isadore Sharp About the author Isadore is Chairman, President and chief Executive officer, Four Seasons Hotels & Resorts. Getting "close to the customer" may be...

How quality became job #1 at Ford. (Ford Motor Company of Canada) (Managing Total Quality)
March 22, 1990... By Bruce White Bruce White is Director, Customer Satisfaction, Ford Motor Company of Canada, Ltd. Historians some day may view the early 1980's recession in the automotive industry as a blessing in disguise and a catalyst for...

Designing products for quality. (Managing Total Quality)
March 22, 1990... BNR has created a powerful infrastructure to support its commitment to quality By Tony J. Bailetti and Tony M. Yuen Tony J. Bailetti is Director, Technology Management, BNR, and associate Professor, School of Business, Carleton...

Quality - a way of life at B.C. Tel. (British Columbia Telephone Company) (Managing Total Quality)
March 22, 1990... Dedicated and creative employees are the key to meeting customers' expectations By Don W. Champion Don W. Champion is vice-President-Administration, British Columbia Telephone Company (B. C. Tel). B.C. Tel's selection late last...

Increasing market share through marketing excellence. (Managing Total Quality)
March 22, 1990... AMP of Canada has positioned itself strategically and indispensably to meet its customers' requirements By Barrie Whittaker Barrie Whittaker is General Manager, Amp of Canada, Limited. Applying quality expertise to customer service...

Business ethics: directions for the 1990s. (includes related article on the Canadian Centre for Ethics and Corporate Policy)
March 22, 1990... Why individuals, corporations and governments are taking a more proactive role in the ethical dimensions of our society By Leonard James Brooks Leonard James Brooks is Professor of Business Ethics and Accounting, Faculty of...

Foreign investment in Canada: advantages and disadvantages.
March 22, 1990... Direct investment is a better alternative than bond investment and will promote economic stability and competitiveness By Manabu Tsurutani Manabu Tsurutani is an economist with the Japan Center for Economic Research (JCER). Trough an...