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IS quality - what is it? (discussion of quality assurance in information systems)
November 1, 1990... IS Quality -- What Is It?
During the last several years, the most talked about issue in business is quality. Business leaders cannot define quality, "but they know it when they see it." Regardless of the industry -- healthcare,...
Using quantitative analysis to plan and manage IS support functions. (Information systems)
November 1, 1990... Using Quantitative Analysis To Plan And Manage IS Support Functions
Quantitative analysis techniques are used in the planning and management of production and operation functions in order to maximize output and quality while minimizing...
Soviets need business systems skills.
November 1, 1990... Soviets Need Business Systems Skills
At the request of Soviet officials, I spent two weeks in Moscow in June presenting the work on information resource management (IRM) conducted during the last five years at San Jose State University (SJSU)...