Journal of Systems Management articles from May 1992

Journal of Systems Management archives from May 1992

How IS groups can create more value: a financial services perspective. (information systems) (Tutorial)
May 1, 1992... Executive Summary There is no question about the power of information technology. It has become clear, however, that more technology alone is by no means a key to better business performance. Information systems groups hoping to...

Case study: systems maintenance productivity improvement at ITT Hartford. (ITT Hartford Insurance Group)
May 1, 1992... In a six-month period, ITT Hartford's Commercial Lines systems group eliminated a 26-person-year backlog and increased measured productivity of its 12 work group well over 25%. The payoff: a shift of $1.75 million per year of effort away from...

Branch automation and productivity at SouthTrust Corporation. (SouthTrust Bank of Alabama N.A.)
May 1, 1992... Executive Summary Five years ago SouthTrust Bank of Alabama created a retail sales incentive program. In addition to paying incentive pay for certain performance results, the bank also analyzed the impact of these changes. They...

The banking industry copes with technological change.
May 1, 1992... Executive Summary In recent years, the banking industry has sunk into its worst financial crisis since the Great Depression. Through the 1980s, the industry average return on equity declined steadily, and almost a quarter of all U.S....

Automating clearing house: differentiating users and non-users. (survey on 32 firms that use direct posit payment) (IS Trends)
May 1, 1992... Automated clearing house (ACH) is a special form of electronic data interchange that provides electronic funds transfer services including direct deposit of payroll checks, personalized bill payment, cash concentration and point of sale. ACH...

Managing your outsourcing vendor in the financial services industry. (Tutorial)
May 1, 1992... Executive Summary Financial services firms that outsource their IS functions enter a significant and deep relationship with their vendors. They depend upon the vendors' ability to deliver timely and efficient services, to provide...

New executive committee to assume office in June. (Association for Systems Management; Linda J. Menard-Watt, William D. Munch, Ross A. Flaherty, Ann M. Purr and Martha P Butler) (IScope)
May 1, 1992... As ASM moves into a new fiscal year of operation next month, it will be led by a new slate of international officers as chosen by the voting members of the association in March. The new secretary, treasurer, vice president and...

Case study: JET Employee Benefits trust accounting application.
May 1, 1992... JET Employee Benefits is the trust company subsidiary of JET Financial Services. JET Financial Services' primary business is asset management and insurance for individuals and households; JET Employee Benefits provides custody services for...

Applying object-oriented concepts to developing financial systems.
May 1, 1992... Executive Summary Although object-oriented models are rapidly emerging as important tools for developing software systems, few object-oriented systems have been built. This is because the majority of IS professionals are still...