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Strategic traps in systems development. (Tutorial)
December 1, 1992... The pressures to adopt commonly accepted methods of systems development are so great that the advantages of deviating from them are often overlooked. This article highlights the need to question certain textbook guidelines and common practices...
Appraising technical people: pitfalls and solutions.
December 1, 1992... "There is no doubt in my mind that conducting performance appraisals is one of the toughest parts of being a manager...and it gets tougher when a manager is trying to evaluate the performance of technical personnel...if you don't do it right,...
DB2 fuels engine of growth at Talbots. (data base management system)
December 1, 1992... DB2 brought Talbot's end users closer to data and freed DBA's to focus on the "big picture." The team in charge of the transition found ways to tailor their use of DB2 specifically to the company's needs. They learned to manage it differently...
Effectively dealing with IS user complaints. (information systems)
December 1, 1992... One of managers' best sources of information for improving Information Systems departments is user complaints. This article discusses user complaints as valuable feedback to help Information Systems departments deliver effective service....
The very beginning of analysis and development: the map.
December 1, 1992... The map is an effective means of making sure that the entire company is the "System." A map permits the Information Systems Department, as well as other departments, to insure that nothing has been missed when designing an improvement. It also...