Journal of Systems Management articles from April 1993

Journal of Systems Management archives from April 1993

Unattended computer center operations at Boston University. (Cover Story)
April 1, 1993... Introduction If the telephone industry had continued to rely on telephone operators to connect phone calls, they would have had to employ a substantial portion of the entire U.S. workforce just to satisfy the volume of phone calls placed...

Some potential applications of artificial neural systems in financial management.
April 1, 1993... An artificial neural system (ANS) is an artificial-intelligence tool that attempts to simulate the physical process upon which intuition is based--that is, by simulating the process of adaptive biological learning. Theoretically, an ANS is...

Ergonomically designed keyboards ready or not, here they come!
April 1, 1993... Reports of muscle and nerve injuries among clerical workers, journalists, data entry personnel, and others who use computers extensively are mounting dramatically. The traditional design of the current keyboards is partly to blame according to...

An exploratory study of software sales and purchases between IS departments.
April 1, 1993... Corporate cost cutting and profit making activities can lead to innovative approaches to solving management problems. The search for constructive changes that address cost reduction and profit has been equally strong and energetic within...

Acceptance testing: a case study using a Pilot Company. (American Family Life Assurance Company of Columbus)
April 1, 1993... Far more than "debugging" a system, Acceptance Testing involves an intensive series of operations that measure both positive and negative aspects of the system. A Pilot Company is a device created especially to test new systems in an...