Journal of Systems Management articles from April 1992

Journal of Systems Management archives from April 1992

Managing information resources at the U.S. federal government.
April 1, 1992... Information is to government what manufactured goods are to private industry. That is, information is the key commodify produced and used by government to perform its functions. Whether it is collected from the public, created, used and...

New voice technology improves Ontario Ministry's service. (Ministry of Consumer and Commercial Relations and Ministry of Financial Institutions)
April 1, 1992... Can you help me get my money back?" "Where do I go to register my business name?" "Do you have any information on hiring a home renovator?" "What is the number for the Ontario Pension Commission?" Ontario consumers can get the answers...

The State of Indiana solves a connectivity problem. (First Person)
April 1, 1992... The state of Indiana faced a dilemma: It needed to improve communications between the Governor's Office and 92 other agency offices and data processing centers throughout the state to improve decision making processes and streamline messaging...

Automating the Allen County Public Library. (Fort Wayne, Indiana)(ViewPoint)
April 1, 1992... Libraries are traditionally labor-intensive inventory control organizations with card catalogs and manual circulation processes. The Allen County Public Library was no exception and had absolutely no automation until 1982, when five Apple...

Selecting the right tools for client/server: a NASA perspective. (U.S. National Aeronautics and Space Administration)(includes related article on Blyth Software's OMNIS)
April 1, 1992... Many articles have been written about client/server technology. Most of the effort, however, has been exhausted evaluating each new graphical user interface (GUI) front-end that arrives on the market. (For the sake of clarity, I will refer to a...

Developing an office automation plan for the REA. (U.S. Department of Agriculture's Rural Electrification Administration)
April 1, 1992... The information in this article is a summary of an extensive work effort over a period of time and completed in 1988 as an office automation plan for the Rural Electrification Administration (REA) in the U.S. Department of Agriculture (USDA)....

Providing better Service to Citizens with information technology. (public policy services)
April 1, 1992... In September 1988, the International Council for Inforamtion Technology in Government Administration sponsored a conference in Lisbon, Portugal. Several speakers mentioned the concept of using technology to provide better Service to the...