Supervisory Management articles from September 1992

Supervisory Management archives from September 1992

Ten Commandments for Group Leaders
September 1, 1992... Managing work through groups or teams is becoming an unavoidable fact of life for most managers. Indeed, at any second any of us may be plucked from the safety of our offices or cubicles and tossed feet first into a product task force, policy...

Handling the Disappointing Performance Appraisal
September 1, 1992... Performance appraisal time is an anxious time of the year for everyone who is going to be appraised, including supervisors. Even with an effective appraisal system and frequent feedback, you may read your boss's appraisal of you and not believe...

Making Sure Your Heirs Get Their Fair Share
September 1, 1992... If you have responsibility for a family, chances are you've devoted much time to ensuring their protection now and in the future. But unless you've taken the time to plan your estate, all your work may be for nothing. Death taxes, estate taxes,...

Your Employees Are Your Customers!
September 1, 1992... Customer service, as part of a total quality management effort, often is improved by treating employees as customers, asking them what they need to give customers optimal service. At Washington, D.C.'s National Cooperative Bank, Deborah Gille,...

Emboldening the Shy Employee
September 1, 1992... Timid, bashful, retiring, diffident, shrinking--these are just some of the adjectives that are often used to describe the Bashful Bobs and Bettys you're apt to find in almost any workplace. Telltale signs include blushing, averted gaze,...

Work Habits That Can Derail Your Career
September 1, 1992... Webster defines "a habit" as a tendency to perform a certain action in a certain way. Since they can either help or hinder the performance of your work, habits that reinforce good performance should be embraced, and those that will derail your...

Want Faster, Easier Business Writing? Talk on Paper!
September 1, 1992... Most people get bogged down when they start a letter or report. They worry about the form they should use, and whether their thoughts will look foolish on paper. If you've ever felt like this, there's an easier way to get your ideas down on...

Internal Communication: Turning Talk into Action
September 1, 1992... Over the past ten years, the world has changed dramatically. The enormous increase in global competition has forever changed the way we conduct business. Time is now so compressed that where it was once a victory to launch a product in two...

Discrimination and the Law
September 1, 1992... Last month, we discussed the impact of two discrimination issues on the workplace and on supervisors: sexual harassment and statistical hiring. This month we continue with discussions on affirmative action selections and evaluation for...

Are You Stifling Initiative?
September 1, 1992... In a recent seminar on innovation, one woman expressed what turns out to be a common fear: "When I try to take initiative, my boss sees me as a troublemaker." Others in the group noted that their supervisors also seemed to favor people who...