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Grooming someone to be your assistant.
October 1, 1993... It's usually a good idea for a manager to have an assistant or a second-in-command who can step into the manager's shoes in an emergency.
Whom you choose for this position, and how you ease him or her into the job, will depend a good deal on...
Reference checking: how to avoid a horror for a hire.
October 1, 1993... You'd be amazed how few managers actually check a job applicant's references.
Statistically, it's likely that you don't, yourself. But if the person you hired turns out to be a horror, you know whose fault it will be. As Ronald Reagan liked to...
Coping with the new technology.
October 1, 1993... Remember how long it took to learn that phone system your company put in 15 years ago?
Remember all the hassles you went through before everyone was comfortable with the new computer system your department installed ten years ago? And how long...
Tackling performance problems. (Skill Building Exercise)
October 1, 1993... What do you do when an employee doesn't meet performance requirements? Send the person off to a training program? Ease the employee into a less responsible job? Ignore the problem and hope it will go away? Depending upon the situation, any one of...
Resistance to change is natural.
October 1, 1993... In today's world, organizational change is inevitable.
But so is resistance to change. Whether it's creating change in electronic wiring of the world, recognizing the need for change through computer-aided manufacturing, accepting change in a...