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The job description: more than bureaucratic control.
October 1, 1990... The Job Description: More Than Bureaucratic Control
Human resources make up the most costly component in the white-collar workplace. For all the dollars you're spending on people, how do you ensure a payback? You start by using the job...
Knowing how and when to accept responsibility.
October 1, 1990... Knowing How and When to Accept Responsibility
Day in and day out, every manager is called on to accept the responsibility for some work or other. Those who do well are often asked to accept additional responsibilities. Thus there are rewards...
Effective management of effective teams.
October 1, 1990... Effective Management of Effective Teams
Cold silence answered the manager when she ended her 45-minute "what I want to see changed here" harangue with, "We're a team. Let's act like one." You can herd people into a team, but you can't order...
Creating a checklist for safety.
October 1, 1990... Creating a Checklist For Safety
Good management doesn't just promote efficiency and build morale - it makes the workplace safer. Most accidents are caused by unsafe conditions (even a so-called "act of God" such as being struck by lightning...