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The Case of the Incompetent Employee
November 1, 1992... One of the worst mistakes you, as a manager, can make is to condone incompetence. We've all seen the effects: The poor performer cuts more and more corners, then realizes, "Hey, I can get by even if I do less and less." The other staffers are...
Performance Biased Evaluations
November 1, 1992... Why do so many performance reviews go wrong? They appear to be more a formality than worthwhile endeavor, more a leveraging experience than effort to identify areas for employee improvement. Although most organizations insist they strive for...
Seven Ways to a Healthier Work Environment
November 1, 1992... In a little over a decade, the computer has become the most important and most used piece of office equipment. With the development of information technology, a single worker can sit at a desk with a video display terminal (VDT) and perform an...
The ABC's of Change Management
November 1, 1992... To get your department's work done most effectively and efficiently requires you today to change more frequently operating procedures and even the organization of the work group. Deciding on the type of changes you will make is just half the...
Supporting Your Life's Priorities
November 1, 1992... A goal is a statement of what you intend to accomplish and when. Meeting one's goals can be very satisfying provided the goals reflect carefully chosen priorities. Priorities are the handful of things in your life or career that are important to...
Office Equipment Guarantees: Which Is Best?
November 1, 1992... Office product companies are working hard to overcome customer purchasing hesitations by offering comprehensive guarantee programs. But prospective buyers must still be careful; choosing the best guarantee can be difficult. To help, here are some...
When "I Can't Do It" Is a Problem
November 1, 1992... Everyone has experience the uncomfortable feeling of inadequacy at one time or another. In the workplace, this lack of self-confidence shows itself when people find themselves in jobs they believe they simply cannot handle. When people say, "I...
The 1-2-3s of Interviewing in Today's Economy
November 1, 1992... With the unemployment rate exceeding 7 percent and layoffs becoming a part of management practice for a growing number of companies, the numbers of people available for you to hire to fill a key position have grown considerably. But this doesn't...
Gaining the Edge at Meetings
November 1, 1992... Companies have witnessed a dramatic shift in management styles over the past several years. Strict hierarchies are increasingly being replaced by a drive toward employee participation and teamwork. As welcome as these changes may be, the group...