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Making matrix management a success.
November 1, 1991... Traditional management theory says one employee to one boss but an increasing trend toward matrix management, resulting in one employee to two or more bosses, is throwing this principle to the wind and creating ripples of confusion throughout...
A proactive approach to conflict resolution.
November 1, 1991... Conflict can rip your organization apart. It can create walls between co-workers, leading to poor performance, even resignations. Your time as a manager can also get devoured as a consequence of conflicts within the workplace. Fortunately,...
Strategies to cope with a cultural phenomenon - workaholism.
November 1, 1991... With the recent media attention on the Japanese work ethic, it seems appropriate to compare the concept of overwork as it exists in Japan with that in the United States, and to examine how American management can effectively deal with this...
Coping with dysfunctional managers.
November 1, 1991... In the past 20 years, a growing number of companies have learned to come to terms with the "dysfunctional" employee--for example, alcoholics or those addicted to other drugs. Employee assistance programs (EAPs) have been successful in helping...
When marital problems come to work.
November 1, 1991... Tom had been thinking about John off and on all morning trying to figure out what was really going on. "He just hasn't been himself the past couple of months," Tom repeated to himself. "He seems real edgy and preoccupied with something other...
Helping yourself and others to master self-leadership.
November 1, 1991... I remember vividly a wild limousine service ride I once had to an airport in a large U.S. city. I hung on tight as I was almost thrown from my seat several times, and listened to the driver continually mumble about being late. I asked the...
Flow charting skills for cross-training.
November 1, 1991... As managers, we have a problem of never having quite enough people for all the tasks that need to be accomplished. Usually, the situation is due to one of two problems: economic conditions or staff illnesses and other absences.
There are...