Supervisory Management articles from March 1992

Supervisory Management archives from March 1992

How to deal with unpleasant people problems.
March 1, 1992... W. Edwards Deming, the father of quality management, writes in his book Out of the Crisis, "People can face almost any problem except the problems of people. They can work long hours and face declining business, even loss of a job, but not the...

How to turn around department performance.
March 1, 1992... Improving performance is not the mystery most managers make it out to be. In working with my friend Bob Lorber, an expert in productivity improvement, we've tried to narrow the essential elements for improving performance to five important...

Supervising the latchkey spouse phenomenon.
March 1, 1992... The economic downturn with its massive layoffs has produced some unexpected phenomena. One of these, even within many of those businesses that are thriving and prospering during these economic times, is the latchkey spouse. "Latchkey" is a...

Self-directed team building without a consultant. (includes related article)
March 1, 1992... Do you want to build your work group into a team? If you want to get to the levels of productivity organizations demand today, you really have no choice but to work toward making your staffers think like a team. But there's another issue as...

Time to evaluate evaluations.
March 1, 1992... Virtually everyone gets some sort of evaluation of his or her work, and as a supervisor you probably give out many. But what real value do evaluations have? Most evaluations boil down a year's work into the performance categories of "good" and...

The supervisory skill you can't survive without. (accomplishing organizational objectives through others)
March 1, 1992... Your success as a supervisor depends not only on your own ability to get the job done but on your skill at accomplishing organizational objectives through others. To do the latter often demands strong problem-solving skills. Supervisors are...

Corporate grief: guidelines for loss recovery.
March 1, 1992... "Grief and loss? Wait a minute, did somebody die?" you may ask. No, I'm not talking about people dying. Rather, I am referring to the feelings that develop immediately following the loss of colleagues and friends from an organizational...

Using video for motion study.
March 1, 1992... Every company has employees who are more efficient than others--but that doesn't mean the less efficient employees are less capable. Often, it's the way they do the job. They may not be wrong, but they might be making tasks more cumbersome....