Supervisory Management articles from July 1992

Supervisory Management archives from July 1992

Dealing with complainers, whiners, and general malcontents. (includes related article)
July 1, 1992... You can't please all of your people all the time; some workers never seem to be satisfied. While you want to listen to all those who complain and challenge you to be firm and fair to your employees, sometimes you may find that the best...

Team leader or unit boss: which do you want to be?
July 1, 1992... The popular metaphor for a well-functioning work team is a symphony orchestra, with the maestro leading a group of virtuoso performers to the perfect blend of individual sounds that produces a musical masterpiece. As a manager, you probably...

Is there such a thing as "managerial leadership?"
July 1, 1992... Since the late 1970s, there has been a major development in our thinking about leadership, a change that is just starting to have important effects on people in organizations. That change stems from the work of Pulitzer Prize-winning scholar...

Office politics: it's still out there.
July 1, 1992... Don't let all that talk about teamwork and empowerment fool you: Office politics is as prevalent as ever--and it's still thwarting projects, short-circuiting careers, and making people miserable in general. Someone once said that as soon...

Combatting packratism: stripping your files. (file management)
July 1, 1992... Our society seems to be speeding off in all directions--so it's understandable that people often feel a sense of comfort in hanging on to pieces of the past. The answer is not "packratism"--although so many people are victims of this...

Dealing with procrastinators - today.
July 1, 1992... Improving the on-time performance of a seasoned procrastinator is not easy. After all, you're dealing with a person who's had a lifetime of experience in the tactics of delay. So forget any ideas you have about basic character reformation and...

Negotiating performance.
July 1, 1992... If performance appraisals are your least favorite task as a supervisor, you're not alone. For the employee, the interview can be like "You Bet Your Career" -- raises, promotions, recognition, and reputations all hang on your appraisal. ...

Measuring the quality of your team meetings.
July 1, 1992... The meeting diagnostic here will help you determine not only how effective your meetings are but how effective your leadership has been. Turn to the self-assessment quiz on the next page and respond to the 30 statements with a "yes" or a "no"...