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Don't find one of these managers in your mirror.
July 1, 1990... Don't Find One of These Managers in Your Mirror
Complimenting an employee for a job well done - so called job-relevant praise - is one of the simplest and most basic rewards you can give a worker, and also one of the most effective. Praising...
Combatting the consequences of cutbacks.
July 1, 1990... Combatting the Consequences of Cutbacks
Today's business environment makes downsizing one answer for firms struggling against rising overhead costs. But downsizing often creates operating problems for supervisors who must manage the...
Keeping service mistakes from happening.
July 1, 1990... Keeping Service Mistakes from Happening
It's not unusual for an employee to be confronted with a request from someone that goes beyond the day-to-day routine. Often, the employee is at a loss for what to do. This can be frustrating for the...
Employee sabotage: the enemy within.
July 1, 1990... Employee Sabotage: The Enemy Within
Workers at a major corporation begin throwing bolts and other objects into the machinery, causing frequent breakdowns and hundreds of lost hours. A worker fired for falsifying information on his employment...
Things you lose the right to do when you become a manager.
July 1, 1990... Things You Lose the Right to Do When You Become a Manager
New managers and supervisors find it hard to accept the fact that with the new title they lose more "rights" than they gain. As pointed out by Arnold E. Schneider in his work,...
The importance of proxemics at work. (space and human comfort in the work environment)
July 1, 1990... The Importance of Proxemics at Work
When most supervisors think about office space, they probably think in terms of whether their staffers have enough of it to get their jobs done. What they don't realize is that employees will be less...