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Staying Alive When the Bombs Start Falling
January 1, 1993... Once or twice, at least, in every manager's career, comes a day when the office roof falls in. Maybe the TV networks have just reported that several consumers died or were injured from using your company's product. Maybe your staff is about to go...
Keeping Up with Employee Ideas
January 1, 1993... By now, most of us have worked with one of the many programs that draw out employee suggestions. Whatever you call them--participative management, quality circles, total quality management, employee involvement teams--they all encourage employees...
How to Plan for Your Children's Education
January 1, 1993... The key to financing your children's college education is to put together a logical, systematic plan--today--and stick to it. Some Basic Issues The first step in formulating such a plan is to answer four basic questions: 1. How much money do I...
Training "Dividends" Affect Payroll Costs
January 1, 1993... Training activities reflect an investment of time and talents. Can the results be measured? Yes. Evaluations can often be made using existing records. Selecting the particular dividend to measure can be determined through an examination of the...
Handling Reference Requests on Fired Employees
January 1, 1993... With today's economy producing a large turnover of employees, one of the most troublesome elements of employment relations is giving the appropriate response to a reference request from a former employee who was either terminated or asked to...
When Plans Go Awry: Contingency Planning
January 1, 1993... Contingency planning is a part of the formal planning process but it's as applicable to operational plans as strategic plans since its purpose is to help you when things don't work out right. Crises can take many forms, and you need to have some...
A Performance Work Plan and Development Plan
January 1, 1993... All organizations, regardless of their size or structure, must pay attention to certain responsibilities if they want to grow. For instance, companies need to establish a mission and organizational philosophy. They need policies and procedures....
Empowering Your Front-Line Employees to Handle Problems
January 1, 1993... If your people are on the front-line and aren't empowered to solve problems, you'll end up with universal dissastifaction. Your employees will be frustrated because they can't handle the problems themselves, you and others called upon by your...
How to Use - Not Abuse - Your Local Area Network
January 1, 1993... If you're a new user on a local area network (LAN), you may have a few things to learn, even if you're an experienced PC user. Here are a few tips on how to be a responsible member of the LAN. Start at the Beginning If you are given any user...