Supervisory Management articles from January 1990

Supervisory Management archives from January 1990

The myths about winning over resisters to change.
January 1, 1990... The Myths About Winning Over Resisters to Change Wyatt Earp had just been named the new town marshall. He strode into the nest of his enemies, the Long Branch Saloon, with his deputy close behind. "There's gonna be some changes around here,"...

Help in making those tough layoff decisions.
January 1, 1990... Help in Making Those Tough Layoff Decisions No one looks forward to the need to reduce staff. But given the ups and downs of the economy, it can happen to even the best-run organizations. Often the decision as to which workers to layoff is...

How to build a quality-conscious team.
January 1, 1990... How to Build a Quality-Conscious Team The effort to build quality consciousness in a work group should begin with the understanding that quality means consistently meeting or exceeding customer needs or expectations. The customers of a team...

A five step model for giving directions.
January 1, 1990... A Five-Step Model for Giving Directions Have you ever said, "This isn't what I asked for." If you have, was it your fault or the person to whom you had assigned the work? Too often, it is a supervisor's. To give directions effectively,...

Why keeping your boss informed benefits you.
January 1, 1990... Why Keeping Your Boss Informed Benefits You Taking the initiative means going beyond what is normally expected to accomplish something. It can take a variety of forms, from coming to work early, to staying late, to skipping breaks, to putting...