Supervisory Management articles from January 1989

Supervisory Management archives from January 1989

The self-protective actions of managers.
January 1, 1989... The Self-Protective Actions of Managers Too often managers use self-protective actions to protect themselves from the consequences of their decisions and the actions of others. For example, a manager may repeatedly fail to acknowledge that...

Retaining your good employees.
January 1, 1989... Retaining Your Good Employees Admittedly, an employee's resignation is a one-time act that is largely irreversible. But the decision to resign is a part of a process that spans a much larger period of time than the actual resignation. It...

Listening self-inventory. (test to assess listening effectiveness)
January 1, 1989... Listening Self-Inventory Listening has been one of the most neglected communication skills. Only recently has it begun to receive serious attention from business and industry. In keeping with this, self-tests have been developed to help...

Training new employees.
January 1, 1989... Training New Employees Training a new employee is no different from any other facet of your job as a supervisor in that it takes organization, planning, and commitment. But training a new employee, perhaps more so than anything else, also...

Creative problem solving. (first of a three-part series)
January 1, 1989... Creative Problem Solving "Excellence" and "renewal" are two important management concepts of the eighties. Excellence is defined by Tom Peters and Robert Waterman in In Search of Excellence in terms of performance, profits, and...

When an employee becomes emotional. (assigning job tasks)
January 1, 1989... When an Employee Becomes Emotional Presenting even the most insignificant task in an understanding, positive way can help you avoid a negative reaction. For example, you might say, "I know you've been really busy, Joe; I've noticed the...

Multiplying your questioning power. (gathering information by asking questions)
January 1, 1989... Multiplying Your Questioning Power Excellence in your job demands asking questions, then using that information to reach critical conclusions. Yet we ignore questioning: Few professional institutions teach questioning. We are left to gain...

Housing strategies for your elderly parent. (using housing equity)
January 1, 1989... Housing Strategies for Your Elderly Parent Millions of elderly Americans are "house-rich, but cash-poor." How about your parents? Do they live in valuable homes but not have enough money for everyday expenses? If so, you are probably...

Seven steps to better employee relations.
January 1, 1989... Seven Steps to Better Employee Relations Many supervisors spend their time arranging and telling, not developing their employees although that is the basis of positive leadership. How about you? Following seven steps will help you develop...

Reader-friendly writing. (writing for business)
January 1, 1989... "Reader-Friendly" Writing I can't name the year the "businesslike" memo died, just that it was buried with "pursuant to," "enclosed please find," "the above-mentioned," and other phrases that dropped out of conversation long ago. A new kind...