Supervisory Management articles from February 1989

Supervisory Management archives from February 1989

Boss or buddy? (supervisor's relationship with their employees)
February 1, 1989... Boss or Buddy? NEW SUPERVISORS--ESPECIALLY THOSE WHO HAVE JUST risen from the ranks--have to decide, from the first day of their new job, the nature of their relationship with their employees. Do they want to be perceived as the boss or a...

Creative problem solving: habits that need changing.
February 1, 1989... Creative Problem Solving: Habits That Need Changing MANY MANAGERS ARE UNAWARE OF THE IMPACT THEY have on the creativity of their departments. Certain managerial habits that are productive at other times can stifle employee problem solving and...

Resolving angry disagreements.
February 1, 1989... Resolving Angry Disagreements THE SAME TECHNIQUE USED IN NEGOTIATING HOSTAGE situations can be used by supervisors and other managers in resolving on-the-job conflicts. The three used by experienced crisis negotiators can be just as effective...

Getting more out of MBWA. (management by walking around)
February 1, 1989... Getting More Out of MBWA IF YOU'VE TRIED MBWA ("Management By Walking Around"), but haven't reaped the benefits you expected, maybe you're doing something wrong. Compare your approach to the six-point checklist here to see if your visits to...

Managing the 3Ps of meetings. (purpose, process, and product)
February 1, 1989... Managing the 3Ps of Meetings WE HAVE ALL ATTENDED MEETINGS THAT LEFT US FEELing good--and others that left us wishing we were somewhere else. Whether we're in charge of the meeting or only a participant, we can make a difference by keeping...

Using word processing as part of your group decision-making.
February 1, 1989... Using Word Processing as Part of Your Group Decision-Making As a manager, you are increasingly being involved in decision-making about equipment purchases, methods of productivity improvement, new policies and procedures, and the like. Assume...

Communication: as simple as A,B,C.
February 1, 1989... Communication: As Simple as A,B,C. . . . WONDER WHAT YOU CAN DO TO BECOME A BETTER communicator? Even the most articulate of managers may not be truly communicating if the message still isn't getting through. And the cost can be lost...

Managing a culturally diverse workforce.
February 1, 1989... Managing a Culturally Diverse Workforce DESPITE THE CLEARLY CHANGING FACE OF TODAY'S workforce, otherwise astute managers are forgetting that their responsibility for communicating means communicating with everyone. How can managers benefit...

The power of teams.
February 1, 1989... COST CUTTING/PROFIT MAKING IDEAS The Power of Teams When Harleysville Insurance Company launched its new idea development program in February 1987, the company was mainly interested in increasing employee involvement. But in the end,...