Supervisory Management articles from December 1991

Supervisory Management archives from December 1991

Communicating with a diverse workforce.
December 1, 1991... If there was one word to characterize the workforce of the '90s, that word would be "differences". The workforce of the '90s is composed of more minorities, recent immigrants, and women than ever before, and this diversity is expected to...

Setting measurable goals for better performance.
December 1, 1991... There's no question that performance depends on the ability of an employee to complete the tasks specific to his or her job. Why, then, are so many employees who have the "right" skills, training, and knowledge simply not performing to their...

How to assure real communication takes place.
December 1, 1991... Although they might hate to admit it, many supervisors create their own barriers to effective communication. They usually do all the talking, often just venting their feelings. On those rare occasions when they let their employee get a word...

Upward delegation - it's alive and well.
December 1, 1991... Why would any supervisor want to be given work by his or her staffer--work that the staffer could or should be doing? Many supervisors unknowingly allow just that to happen. Other supervisors know what's happening, but they don't put a stop...

Workplace skills: schools and businesses team up to teach them.
December 1, 1991... The 1991 graduates of Fort Zumwalt, a school district in O'Fallon, Missouri, picked up something along with their diplomas last June: a card that guaranteed their future employers that the bearer "possesses the appropriate math, reading, and...

Putting your MOM to work. (monthly operations meeting)
December 1, 1991... By MOM, we're not talking about your mother--we're talking about your monthly operations meeting. You may have a different name for it in your organization, but essentially it's the regularly held meeting where supervisors and managers get...

Ten tips to sell your ideas.
December 1, 1991... Whether it's to the local PTA or to a multinational conglomerate's board of directors, we all have to sell our ideas. And no matter how good those ideas might sound to us, others usually need at least some convincing. There are no surefire...