Supervisory Management articles from April 1994

Supervisory Management archives from April 1994

Getting staffers to read company manuals.
April 1, 1994... If you've ever attended a small-town zoning board meeting, you may have left amazed at how much detailed information some people know about obscure town regulations. If you ask any of your employees, "What's in our company's policy manual?"...

Who's in charge when you're absent?
April 1, 1994... If you find yourself calling the office frequently when you're away--or worrying about what disaster may befall your team before you return--it's probably time to reevaluate your delegation routine. Both you and your work group will be more...

Corrective feedback that motivates. (Skill Building Exercise)
April 1, 1994... Call it by any name--corrective feedback, constructive feedback, counseling poor performers. If you ask the receiver what it feels like, the answer you are most likely to get is "criticism." And nothing demotivates like criticism. It embarrasses...

How you say it does make a difference.
April 1, 1994... Many managers have trouble developing strong communications--memos, letters, or speeches. They know what they want to say, but when they finally deliver the message, it comes out weak, flat, and ineffective. You don't have to be another...