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Toward real performance: the circuit-breaker technique. (job performance)
April 1, 1989... Toward Real Performance: The Circuit-Breaker Technique
Sometimes, to determine what something is you just have to decide what it isn't. To illustrate, after an electrical fire scare, I got around to doing what I had neglected to do for...
Targeting you audience for strategic supervision.
April 1, 1989... Targeting Your Audience for Strategic Supervision
Success as a supervisor often involves more than just overseeing the work of others. In many organizations, supervisors are expected to provide the strategic leadership that directly supports...
Beyond charisma. (character traits of leadership)
April 1, 1989... Beyond Charisma
Many discussions about leadership focus on the "C" word "charisma." Yet I have known many charismatic people who are poor leaders and many noncharismatic ones who lead in exceptional ways. Charisma isn't the key to...
Empowering your team members. (employee motivation)
April 1, 1989... Empowering Your Team Members
As a supervisor, you have a basic choice to make. You can manage by instilling fear or desire. You can closely supervise employees and tell them exactly what, when, where, and how to do things. If they don't...
Recognizing genuine teamwork.
April 1, 1989... Recognizing Genuine Teamwork
Real collaborative teamwork proclaims itself in minute particulars every business day. For example, if an outsider commends a team member on an idea, that person accepts the compliment, but also says, "You...
Designing a winning project team.
April 1, 1989... Designing a Winning Project Team
At some point in your management career, you will be called upon to pull together a project team. Whether the focus of the team is new product development or problem solving, the management challenge is to...
Directing employee efforts through goal setting.
April 1, 1989... Directing Employee Efforts Through Goal Setting
Increasingly, goal setting is becoming a required part of managers' jobs. They are being asked to set goals for themselves, their departments, and their employees, because goals provide a tool...
Creative problem solving: your role as a leader.
April 1, 1989... Creative Problem Solving: Your Role as Leader
You, as manager of your work unit, are on the hot seat. What you do sets the style for the rest of the work unit. And according to some observers, you are interrupted on an average of once every...
Understanding values - your own and theirs. (work values)
April 1, 1989... Understanding Values--Your Own and Theirs
Values are at the base of every decision you make. They also determine the level of commitment you make to a task, impact on motivation, and are the most frequent cause of differences--even...