Executive Female articles from March 1996

Executive Female archives from March 1996

Surviving those passive-aggressive employees. (includes information about identifying passive-aggressive employees)(Managing Smart)
March 1, 1996... You know the type: The employee who always does what you ask, seems eager to help, never raises his voice, never even complains. But somehow an important part of the work doesn't get done. He always has an excuse, and after the third time,...

Managing part-timers and temps.(Managing Smart)
March 1, 1996... Whole new types of working arrangements are emerging to fill the void created by downsizing. Today's effective manager needs an additional set of skills to manage in this non-traditional work arrangement maze. And while many employees may be...

6 ways to get great ideas from employees.(Managing Smart)
March 1, 1996... In some companies employees send a flood of useful ideas to upper management. In others the bottoms of suggestion boxes are coated with dust. What's the difference? It's not the quality of the employees, but the quality of the leadership they...

Working the Web; savvy entrepreneurs are making money right now on the World Wide Web - let it be an inspiration to us all.
March 1, 1996... Ariel Poler first heard about something called the World Wide Web in late 1993, about six months before he was due to graduate from Stanford Business School. He doesn't remember exactly where he had that first encounter with the Internet's...

Calling all franchises; telecommunications is a risky business, but the payoff for working the phones can be big. (phone-service franchises; includes addresses and phone numbers)(Your Business)
March 1, 1996... Consider that familiar device of daily life, the telephone. Not long ago, it was something you were trying to wrest from you teenager. Then it was a vital tool for your business. These days, it's an asset on which even a small-business...

Run a concession stand. (food service)(Your Business: Clone This Idea)
March 1, 1996... Julie Rose always wanted to break into theater, but she never dreamed she'd do it with Toll House cookie bars. Rose, an aspiring musician and producer who worked part-time for a New York City caterer, had no interest in entrepreneurship. Then one...

Reach an affluent (but overlooked) group. (people with hearing impairments)(Your Business)
March 1, 1996... Looking for a new market? Try pitching your products and services to the 21 million Americans who are deaf or profoundly hearing-impaired. "Deaf people tend to be the most affluent of all those with severe disabilities," says Urban Miyares,...

Turning customer criticism into feedback.(Your Business)
March 1, 1996... How does your business take criticism? Does it reject the idea that the company could ever be wrong and shoot the messenger who has the temerity to raise the idea? Or does it pay attention and seek to correct defects and deficiencies where they...

5 financial pros to have at your fingertips; tactics for choosing this hit parade of helpers, and tips for avoiding self-proclaimed experts always ready to steer you wrong. (includes addresses of watchdog organizations)
March 1, 1996... The mail has arrived. You've received two brokerage statements you can't reconcile, one unreadable prospectus, a missive from the IRS suggesting that you contact them about a math discrepancy on your 1991 tax return, and a $50 birthday gift...

Women's work is never done c. 1996. (technology enables employees and professionals to perform several tasks at once)(includes related article on cellular phone etiquette)(Cover Story)
March 1, 1996... Remember when your mother warned you, "Don't do two things at once," as you reached up to the top shelf for the cookie jar with one hand while balancing a glass of milk with the other? Meanwhile, of course, mother herself was multitasking. She...

Four notorious isms & 1 dirty little secret. (women as well as men practice racism, sexism, ageism and lookism)
March 1, 1996... Sure, we know, it's pretty much business as usual when racism, sexism, ageism and lookism are practiced by men, but what we never talk about is what hurts most of all: Women have been known to use every one of these isms (yes, sexism, too)...

Doing well be doing good. (corporate social responsibility)
March 1, 1996... Six years ago, the Bank of Boston gave Gail Snowden the rare chance to take charge of an innovation in banking -- rare and, some would say, doomed. Her implied task: Turn around seven inner -- city branches that were among the bank's lowest...

How to recharge your career. (includes related articles on job search strategies and on jobs created by the World Wide Web)
March 1, 1996... Mergers, reorganizations and sweeping changes in an industry can turn a career that once offered mobility into a dead end. Keeping afloat (not to mention moving up) may require you to recharge your career. Following are some steps you can take...

How to talk to your boss. (includes quiz for determining how well the boss and employee communicates)
March 1, 1996... A few years ago, GE did some studies on workers' satisfaction with their jobs and discovered a connection between job satisfaction and worker/boss communication. Those who felt their bosses communicated effectively with them, discussing...