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The Industry Information Center within an Academic Library: A Case Study
June 22, 1996... Introduction In these days of tight budgets for libraries, creative cost-cutting measures are giving rise to a variety of special/academic library hybrids and opening the way to seductive new scenarios of partnering and resource-sharing among institutions whose missions and client populations...
Drumming Up Business
June 22, 1996... Organizations today are being urged to become more customer-driven, leaner, faster on their feet, and more collaborative in management style. How might a library, traditionally client-oriented but budget-pressured, reinforce its place in a restructuring organization? In our case, we seized...
Reference Services: More Than Information Chauffeuring
June 22, 1996... Introduction Imagine our community without libraries and/or librarians. In the recent past, libraries had a virtual monopoly on the storage and distribution of information. As a result, librarians came to believe that their role in society had become institutionalized. Librarians and libraries...
Malpractice: Is the Sky Falling?
June 22, 1996... Introduction "Librarians are always talking about being professionals just like doctors and lawyers... but when they prescribe the wrong medicine, when there is as a result great injury,... why, that's malpractice, just as certainly as it's malpractice when a doctor removes a kidney when he...
Designing an Internet Class for a Scientific and Technical Audience
June 22, 1996... Introduction Few occurrences have impacted the information user and the information provider as much as the introduction of the World Wide Web (WWW) and its accompanying browser software. As librarians at the Johns Hopkins University Applied Physics Laboratory (JHU/APL), we were enthusiastic...