Management Review articles from September 1995

Management Review archives from September 1995

True Grit
September 1, 1995... Business is in love with the tough guys. You know them-- the tough men and women at the top who get things done, who cut and slash to drive people and spur profits. We look down on the too-soft types, who worry too much about people, who delay in...

Happy Birthday to Us!
September 1, 1995... Thursday, May 11, 1995, was definitely not business-as-usual at Johnson & Higgins, the New York-based insurance broker. At 9 a.m., all 8,500 employees arrived at their work sites dressed in jeans and T-shirts. Equipped with paintbrushes,...

Vision and Task
September 1, 1995... There are 7.7 million women-owned businesses in the United States with sales totaling nearly $1.4 trillion, according to the National Foundation for Women Business Owners and Dun & Bradstreet Information Services. Many of these women graduated...

Building Work/school Initiatives That Succeed
September 1, 1995... The idea of redirecting corporate resources to help the next generation of workers is firmly entrenched in the thinking of many American businesses and their budgetary processes. Corporate America is not waiting for public education to reinvent...

TQM Transforms the Classroom
September 1, 1995... When asked to name the greatest problem facing America today, most business executives respond that our young people are not receiving necessary to be the "knowledge workers" who will keep our businesses and our nation globally competitive in the...

Alaskan Pioneer
September 1, 1995... In 1988, David Langford was teaching at Mount Edgecumbe High School, a public residential school in Sitka, Alaska, where most of the 215 students are indigenous Alaskans. While on sabbatical at Arizona State University, he participated in a...

Covey Proposes: Principle-Based Leadership
September 1, 1995... Stephen R. Covey has developed a holistic, personal, principle-centered approach to dealing with people and organizations. His runaway bestseller, "The 7 Habits of Highly Effective People" (Simon & Schuster, 1989), has sold more than 4 million...

Salvaging Our Public Schools
September 1, 1995... America has gone through dramatic changes in the last century, but our education system has failed to keep up. One educator outlines eight steps we need to take to combat the crisis in our public school system. America has gone through dramatic...

Goals on the Ropes: Critics Call It a Move toward Mind Control
September 1, 1995... Critics call it a move toward mind control. Advocates say it's a step toward enhancing the education of the future generation. Goals 2000 has become the Ping-Pong ball in a political match. Molly, my sister, and I fell out, And what do you think...

The New Job Security: You!
September 1, 1995... As a manager, you need to ensure that all hands-- including yourself in your organization are creating their own work security, not waiting around for it to magically come to them. As Abraham Maslow pointed out years ago, the most basic need that...

GE Brings a New Washer to Life
September 1, 1995... This month, for the first time in decades, General Electric will introduce an entirely new washing machine to American consumers. The introduction is the culmination of several unprecedented departures for GE--how the company designed the machine...

Marketing 101: Smart Marketers Are Now Seeing College Students with Dollar Signs in Their Eyes
September 1, 1995... Smart marketers are now seeing college students with dollar signs in their eyes. Students are brand-conscious and very loyal, and marketers want a piece of the $93 billion they spend annually. Some things never change. Where once college students...

A Day in the Life: New Orleans' Top Cop
September 1, 1995... Police Chief Richard J. Pennington proves that it can be exhausting work patrolling the streets of the Big Easy. Police Superintendent Richard J. Pennington strides into the crowded elevator at 715 S. Broad St., New Orleans' 1966 police...

George Lorch Explains Economic Value Added
September 1, 1995... Armstrong World Industries Inc., which will be 135 years old next year, is the well-known maker of floor coverings, building products and furniture. Lately, the $2.7 billion company has joined a handful of organizations that have changed their...

Your Major Customer Is Bankrupt. Now What?
September 1, 1995... When a major customer gets into financial trouble, its problems become your problems. Knowledge of your rights and early action can help minimize the impact on your business. Molded Acoustical Products Inc. (MAPI) had been doing business with...

Shattering the Myths of Hourly Workers
September 1, 1995... The 220-pound lathe operator, muscles bulging inside his Harley-Davidson T-shirt, leaned across the table, looked me in the eye, and asked incredulously: "Can you people get a clue?" This incident occurred several years ago, when consultants at...

Practicing What We Teach
September 1, 1995... Industry has pulled back from the brink over the past decade, and its transformations have been astounding. Twenty years ago, many leading corporations were inwardly focused, short-term planners, producing only what was easy to build. It was...

Gorillas in the Mist of Work
September 1, 1995... Have you ever come to work dressed as a gorilla?" I ask my ophthalmologist. While in the waiting room, I'd read an article about an accounting firm where the CEO routinely dresses up as a gorilla. He does this to relieve office stress, and...

Colloquy at Brush Wellman on the New Social Contract
September 1, 1995... Until recently, employers counted on employees to be loyal. Employees, in turn, expected employers to provide job security and permanent employment. But the business environment has changed, and it doesn't take fancy figuring to see that this old...

Beyond Training and Development
September 1, 1995... Human performance technology (HPT) has become the new mission of trainers and human resource developers. What does the term mean? Why has HPT stimulated so much interest? What are its key assumptions? This column, a regular feature of Training...