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Ambitious Program Uses "CyberAgents" for Homebased Call-Center Work on Contract Basis.(Company Business and Marketing)
December 1, 1998... SUMMARY: An innovative program using home-based self-employed agents to answer incoming calls for multiple client companies seems to be moving into full operation after a long development period. The Willow "CyberAgent Network" is designed to...
Lifestyle Woes, Technology, and Generation Gaps in IT Field Create Big Opportunity for Smart Employees.(Industry Trend or Event)(Column)
December 1, 1998... SUMMARY: If you want to see the problems of the modern workplace in microcosm, take a look at any organization's IT (information technology) department. The pressures of developing and maintaining increasingly-complex systems--with the Y2K work...
A Look at Alternative Officing Issues in Japan.(Industry Trend or Event)
December 1, 1998... SUMMARY: Marilyn Zelinsky's recent book New Workplaces for New Workstyles (reviewed in the May 1998 TR) has just been translated into Japanese and published in Japan. The translation was done by Shinji Suzuki, whose preface to the translated...
Another Design Book from a Design Pro.(Marilyn Zelinsky's book, Practical Home Office Solutions)(Review)
December 1, 1998... SUMMARY: Marilyn Zelinsky's newest book, Practical Home Office Solutions, is every bit as good as her most recent book, though with a different focus. New Workplaces for New Workstyles was a more comprehensive look at office design trends,...
UK Report Ties Telecommuting to Transport Planning.(Home Office Partnership's report "Telecommuting 2000 - The Future of Transport in the Information Age")(Industry Trend or Event)
December 1, 1998... SUMMARY: A report recently published by British consulting firm Home Office Partnership complements a White Paper on transport issues that was produced by the British government earlier this year. The new report argues that it's possible to...