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'Ready, Set, Work,' Says Labor Secretary
May 1, 1990... `Ready, Set, Work,' Says Labor Secretary What seized my attention when I came to the Department of Labor was the fact that we are on the brink of some revolutionary changes in American business and in the American workforce--and that these...
Over the River and through the Woods
May 1, 1990... Over the River and Through the Woods You arrive at the training site with a group of 40 key managers and professionals from all divisions of your company. Your job is training specialist, but this week, you are a trainee like the others. This...
David T. Kearns: A CEO's View of Training (Xerox Chief Executive Officer) (Includes Related Articles on Making Schools Competitive, Leadership at Xerox, and Human Relations at Xerox) (Interview)
May 1, 1990... David T. Kearns: a CEO's View of Training The Xerox CEO is well known for his bold plan to make U.S. schools competitive. But here he talks candidly about using education and training inside a company to make gains in quality and productivity....
Instilling the Worth Ethic
May 1, 1990... Instilling the Worth Ethic How do you train managers to care about employees? Employees treat customers the way managers treat employees. That's one discovery James A. Perkins has made as a senior vice-president at Federal Express. ...
Making the Call on the CEO
May 1, 1990... Making the Call on the CEO Training directors complain that their CEOs aren't interested enough in training, but whose fault is that? Here are some tips from a former IBM director of education for getting into the CEO's office and knowing what to...
Scriptwriting like the Pros
May 1, 1990... Scriptwriting Like the Pros An instructional designer shares his thoughts on how to build a better video script. If all the words spoken during a half-hour news program were printed on a newspaper page, they would take up only a few...
The Occidental Tourist
May 1, 1990... The Occidental Tourist Learning about another culture isn't just good manners--it's good business. This guide, based on real, long-term experience with multinational companies, shows that cross-cultural training is essential if Americans and...
How Executives Learn: The Move from Glitz to Guts
May 1, 1990... How Executives Learn: the Move From Glitz to Guts New challenges demand new, hard-hitting methods for executive education. Today executive education takes guts. In contrast, methods of the past decade have been--and still are to some...
Simple Is Hard, Complex Is Easy, Simplistic Is Impossible
May 1, 1990... Simple Is Hard, Complex Is Easy, Simplistic Is Impossible The simple truth is that management practices today are either too complex or too simplistic, says Quick in this excerpt from his latest book. "Over here," Fritz Roethlisberger used to...
Rights and Wrongs of Ethics Training
May 1, 1990... Rights and Wrongs of Ethics Training Many business try--and fail--to prevent unethical behavior by their employees. How can organizations and managers develop ethics initiatives that work? Consider the following situations: * You accidentally...
A Training Appropriations Process
May 1, 1990... A Training-Appropriations Process Here are some specific guidelines and a worksheet for analyzing your company's performance needs and assessing the training department's ability to meet those needs. A company's training resources are an...