Contract Flooring Journal articles from February 2004

Contract Flooring Journal archives from February 2004

Hypocrisy on health & safety.(Editor's Comment)(Major Contractors Group)(Workplace Health & Safety)(Editorial)
February 1, 2004... A BUNCH of self-righteous hypocrites! This how the Major Contractors Group (MCG) is seen in some quarters of the industry. They dump the onus for health and safety squarely on the people they employ. Their strategy is to demand a fully...

Flooring speaks volumes in library.(Installation Of The Month)(Brief Article)
February 1, 2004... THE Victorian interior of Working Library has been given a funky feel with considerable help from the floorcoverings supplied by TARKETT. The library's fresh image is designed to attract both children and adults. A modern high tech...

Some manufacturers to blame for carpets' bad press.(Readers' forum)
February 1, 2004... RESEARCH from around the world has shown time and time again that carpet is a benefit to the indoor environment yet we still see negative headlines. This hysteria has fed upon itself. Unfortunately the flooring industry has resorted to...

Don't discount distributors!(Readers' forum)(IDS)
February 1, 2004... I READ with interest your distribution article and in particular noted the concern expressed by some companies over the practise of manufacturers going direct to the customer. Going direct is one of the key issues that always crops up on...

The Glues brothers: the series.
February 1, 2004... The golden knee pads European championships Part 24 C'MON MAURICE GET STOCK IN AARRGH ME BACK--I'VE DONE ME BACK [ILLUSTRATION OMITTED] LET ME THROUGH--I'M NOT A DOCTOR I'M A 'NO WIN NO FEE' LAWYER [ILLUSTRATION OMITTED]...

Construction's rapid growth is good news.(Contract Flooring Association bulletin)(Brief Article)
February 1, 2004... I SPOTTED some good news recently to keep us going through these winter months. According to the Chartered Institute of Purchasing and Supply the UK construction industry activity was expanding at its strongest pace for over two years. ...

You gain so much by being a CFA member.(Contract Flooring Association bulletin)(Brief Article)
February 1, 2004... THIS year is the 30th anniversary of the CFA. For the past three decades we have striven to raise the standards of our industry and to reflect the views of our members across the widest possible spectrum of subjects. The results speak for...

Training directory.(Calendar)
February 1, 2004... FLOORING INDUSTRY TRAINING ASSOCIATION Feb 9-10 Floating wood-laminate Feb 11 Ardex presentation day (a) Feb 12-13 Domestic vinyl fitting Feb 23-26 Advanced carpet fitting Mar 1-2 Know your carpets Mar 3-4 Estimating...

Diary dates.(Calendar)
February 1, 2004... RETAIL INTERIORS February 16-18 Earls Court, London Contact: EMAP Retail Tel: 020 7520 1774 CONTRACT FLOOR SHOW & FLOORSPACE February 17-18 Olympia 2, London Contact: CMP Information Tel: 0208 987 7549...

Grab attention with PR.(Problem solving)
February 1, 2004... MARKETING, advertising and PR are each used in varying degrees when promoting a new product. The extent to which each is deployed is generally based on the nature of the product, its target audience and the level of awareness that already...

Strong case for obtaining an NVQ.(Terry Wolfe's case book)(National Vocational Qualification)
February 1, 2004... WHEN I started this series called 'Terry Wolfe's Casebook' it was my intention to tell you about interesting cases I met in my everyday work as a flooring Consultant. This remains my main intention, although I soon realised it was more helpful,...

Penetrating tips on stubborn stains.(Ask Sid)(Brief Article)(Interview)
February 1, 2004... In his regular column, SID BOURNE, training and technical manager of Floorboards, answers questions from CFJ readers and shares some of his 25 years of installation experience. As well as being an experienced and authoritative source of...

Floor stripping laid bare: Martin Coles, of Laybond's Flooring Tools division, this month takes a look at stripping a floorcovering.(Focus on tools)
February 1, 2004... TO strip a floor covering by hand is time-consuming, labour intensive and generally hard work. On large contracts fitters do not have the time to uplift a floorcovering manually. It is not cost-effective, it causes fitters unnecessary...

Doing it right with timber: Ian Knifton, technical manager at Schluter-Systems, says tiling on to any timber substrate is often problematic, because timber is particularly susceptible to movement caused by moisture.(Ian Knifton's tile talk)(Interview)
February 1, 2004... MANY failures are where tiles have been bonded directly to the timber substrate. While certain tile adhesives will allow you to tile directly to timber, they may not always provide a total protection against the effects of movement. Q:...

Let BS be your guide: Kevan Brassington, NBS technical author, in an article specially written for CFJ, provides a checklist for specifiers of resilient and textile adhered floorcoverings.(Specifier's Checklist)
February 1, 2004... 1 Selection Resilient coverings: Plastics, cork, linoleum and rubber A plethora of BS ENs exist for resilient floor coverings, which with the 'area of use class' and other properties established by BS EN 685 'Resilient floor...

Bubbly launch for contractor website.(News file)(Brief Article)
February 1, 2004... CONTRACTOR contractor 4M FLOORING presented four magnums of champagne in a prize draw to launch its new website. The winner was Roy Kleck, a director of Lorien Engineering Solutions, of Lichfield. The new 4m website allows online users to...

100m [pounds sterling] of retentions lost as majors crash.(News file)(Brief Article)
February 1, 2004... BANKRUPTCIES of half a dozen major contractors in 2003 meant the loss of over 100m [pounds sterling] in retentions owed to sub-contractors. This point was hammered home by Rudi Klein, chief executive of the Specialist Engineering...

CFA regional meetings 'are the business'; Steve Hyatt, sales manager, Threshold Floorings, reports on the CFA autumn regional meetings.(News file)(Brief Article)
February 1, 2004... WAKEFIELD and Exeter both hosted impressive CFA meetings last November. The word is clearly spreading about the importance of these events and like me, members now travel considerable distances to attend as many as possible. So what's the...

Soaring orders.(Business in brief)(Public non-housing construction orders)(Brief Article)
February 1, 2004... Public non-housing construction orders (excluding infrastructure) in the 12 months to October 2003 rose by 33%, largely due to an exceptionally high public miscellaneous figure in December 2002. Orders in the three months to October 2003 were...

Tax ideas welcomed.(Business in brief)(Brief Article)
February 1, 2004... The Construction Confederation has applauded Gordon Brown's proposals to help reduce red tape and simply tax for small business, The Chancellor's decision to defer implementation of the replacement for the construction industry tax scheme until...

Health consultation.(Business in brief)(Brief Article)
February 1, 2004... The Government has backed a new consultation period on proposals for a strategy for workplace health and safety for 2010 and beyond. Key elements of the strategy include compliance, continuous improvement, skills, support and knowledge....

Matting alliance.(Business in brief)(Threshold Floorings)(Bruce Starke)(Brief Article)
February 1, 2004... Threshold Floorings and Bruce Starke have combined their domestic ranges to be distributed in the UK solely by Bruce Starke. Tel: 0800 917 0201 (Threshold); Tel: 01379 870209 (Starke)

Hygienic division.(Business in brief)(hygienic flooring )(Brief Article)
February 1, 2004... Kemtile has launched a division to provide hygienic flooring to the food and pharmaceutical industries. www.kemtile.co.uk Tel: 01925 763045

NVQ in tiling.(Business in brief)
February 1, 2004... The Tile Association and the Association for Ceramic Training and Development have launched an NVQ/SVQ training scheme for showroom sales personnel. www.tiles.org.uk Tel: 020 8663 0946

Quote.(News file)(Brief Article)
February 1, 2004... 'Online bidding is just a different name for the traditional lowest-price procurement process, and if it was bad then, it is just as bad now.' --Tony Hyde, md of Thomas Vale Construction 'Queen Elizabeth Hospital in Woolwich opened a...

CPA urges Government to spend, spend, spend!(News file)(Construction Products Association)(Brief Article)
February 1, 2004... HIGHER spending by government will be crucial to sustained construction industry growth over the next three years as private sector generated work weakens, according to the Construction Products Association's latest Construction Industry...

Hot ideas in work clothing.(News file)(Snickers)(Brief Article)
February 1, 2004... FUNCTION and feeling are the key words in the new SNICKERS workwear brochure, including garments far warmth in winter. The clothing is described as robust enough to handle a hard day's work on site but made with quality. comfort and image...

Thermal Economics clarifies statement.(News file)
February 1, 2004... THERMAL ECONOMICS would like to clarify a potentially misleading item recently published in CFJ. The item concerned the acceptance of Thermal Economics' Isosonic Top Floor system by the NHBC for compliance with Approved Document E2003...

Time on directive.(Industry in brief)(Working Time Directive)(Brief Article)
February 1, 2004... EU member states have until next month to reply to a consultation on the Working Time Directive. Trade and Industry Secretary Patricia Hewitt is trying to fight off European threats to end the UK's opt-out.

Handling check.(Industry in brief)(Health and Safety Executive)(Brief Article)
February 1, 2004... Inspectors from the Health and Safety Executive are due to visit construction sites across London and the South East next month to check on manual handling practices.

Asbestos deaths.(Industry in brief)(Brief Article)
February 1, 2004... The number of deaths caused by asbestos is predicted to peak at between 1950 and 2450 annually after the year 201l, according to the Health & Safety Executive.

Crack CPD produced.(Industry in brief)(Brief Article)
February 1, 2004... MC Building Chemicals, resin injection technology specialist, has produced a CPD presentation, for engineers, consultants and other specifiers, dealing with the specialist areas of crack sealing and structural reinstatement. Tel: 0121 789 8333

Safety accreditation.(Industry in brief)(Concrete Repairs)(Brief Article)
February 1, 2004... Refurbishment contractor, Concrete Repairs (CRL), part of the Gleeson Group, has acquired accreditation comprising OHSAS 18001:1999 covering Health and Safety Management, ISO 14001:1996 www.concrete-repairs.co.uk

More join CSCS.(Industry in brief)(Construction Skills Certification Scheme)(Brief Article)
February 1, 2004... Site logistics workers can now join the Construction Skills Certification Scheme. The CSCS helpdesk number is: 01485 578 777

Pergo tiles idea sparks success.(News file)(Brief Article)
February 1, 2004... ROYAL College of Art students Jason Ifthakar and Chris Glaister (pictured) shared a 2,500 [pounds sterling] cash prize after their innovative Watt Tiles design was first in a competition in collaboration with PERGO. Judges said their idea...

Gaskell becomes one.(News file)(Gaskell Group)(Brief Article)
February 1, 2004... GASKELL GROUP is merging into a single organisation following the sale of its carpet the business to Low & Bonar PLC last year. Gaskell Carpets, Gaskell Textiles, Gaskell Logistics and Tomkinsons Carpets are being amalgamated with a combined...

Band of gold is on its way.(News file)(Horden band)(Butlins Mineworkers Festival )(Brief Article)
February 1, 2004... THE BHK (UK) Horden band (pictured below) won the first section of the Mineworkers Brass Band Championships, last November, at the Butlins Mineworkers Festival in Skegness. The 27-strong band won in competition against 13 other bands,...

Recognition for 'stone carpet'.(News file)(Isocrete)(Brief Article)
February 1, 2004... RUSTIK, the 'stone carpet' floor finish from ISOCRETE was a finalist in the Best furnishing or accessory for retail interiors' category of the FX International Interior Design Awards 2003, held in London recently. Rustik--part of...

New concrete CD.(Industry in brief)(Concrete Repair Association)(Brief Article)
February 1, 2004... The Concrete Repair Association's has produced a new CD entitled Structural strengthening with composites. This followed its earlier CD, Route to a successful concrete repair. www.concreterepair.org.uk Tel: 01252 739145

Euroshop grants.(Industry in brief)
February 1, 2004... The Shop and Display Equipment Association (SDEA) has been awarded grants by the UK Trade & Investment for EuroShop 2005, enabling UK exhibitors to save up to 2,500 [pounds sterling] each. Already 80 companies have expressed interest. The...

Pownall reps best.(Industry in brief)(Charles Gordon, Ted Hanger)(Brief Article)
February 1, 2004... Charles Gordon, of Pownall, came first out of 75 entrants in the Carpet Foundation's competition for the best representative. Ted Hanger, also of Pownall, was joint fourth. Criteria included regularity of visits, knowledge of the Carpet...

Trade talk on web.(Industry in brief)(Screwfix Direct)(Brief Article)
February 1, 2004... Screwfix Direct has a new talk forum website for customers to talk to each other about trade related topics. www.TalkScrewfix.com Tel: 0500 414141

Come back again.(Industry in brief)(Carpet Foundation)(Brief Article)
February 1, 2004... The Carpet Foundation advertising campaign is back on the TV screens in 2004 after positive feedback on last autumn's five week series when the advert is said to have appeared a total of 4,315 times. www.comebacktocarpet.com

Merger talks.(Industry in brief)(Institution of Civil Engineering Surveyors )(Brief Article)
February 1, 2004... The Royal Institution of Chartered Surveyors is in talks with the Institution of Civil Engineering Surveyors about a merger. Their combined membership is 4,500.

CFJ is to sponsor live fitting demo at show.(News file)(Contract Floor Show)(Floorspace)(Brief Article)
February 1, 2004... LIVE fitting demonstrations at the CONTRACT FLOOR SHOW and FLOORSPACE from February 17-18 at Olympia Two, London, will be sponsored by CFJ. The demonstrations to be presented by John Roberts, former NICF president and a leading Master...

Polyflor draws for holiday prizes.(News file)(holiday voucher free prize draw)(Brief Article)
February 1, 2004... POLYFLOR will showcase four new products--including a comprehensive new rubber collection--at the Contract Floor Show. The stand will also be the venue for the Polysafe 20th Birthday 40,000 [pounds sterling] holiday voucher free prize draw....

International presence at Europarket.(News file)(Brief Article)
February 1, 2004... EUROPARKET, the trade fair for parquet, laminate and cork flooring and accessories, from March 28-30 in Kortrijk Xpo, is attracting big name exhibitors from all over Europe. The 200-plus exhibitors include names such Amorim, Berry Floor,...

Top designers to talk at Surfaces Show London.(News file)(Brief Article)
February 1, 2004... SEMINARS at THE SURFACES SHOW LONDON from Match 31-April 1 at the Business Design Centre will feature presentations by top designers including Sarah Wigglesworth MBE, Tom Dixon, James Soane of Project Orange, Ross Lovegrove from Studio X,...

Prices to beat.(Products in brief)(Flooringsupplies.co.uk.)(Brief Article)
February 1, 2004... KAHRS oiled and lacquered floors are being offered at prices starting at 21.48sq m [pounds sterling] by the online supplier Flooringsupplies.co.uk. Leitinger solid wood flooring is also reduced to start from 22.95sq m [pounds sterling] for...

Wood care products.(Products in brief)(Brief Article)
February 1, 2004... Floorboards now offers a range of 14 wood care products from Trip-Trap, designed to clean, strengthen, colour and maintain. www.floorboards.co.uk Tel: 0800 783 0265

Oldies on bikes.(Have you heard?)(Brief Article)
February 1, 2004... A builder is reportedly contesting a request by a fitness fanatical local council for 103 cycle bays in a 69-apartment sheltered housing scheme in Gosport, Hampshire. He points out that the average age of residents is 75.

Scrooge rules.(Have you heard?)(Brief Article)
February 1, 2004... Less than 40% of builders sent out Christmas cards in 2003, according to the Royal Mail.

Callgirls in lieu of rise.(Have you heard?)(Brief Article)
February 1, 2004... To reward its workers last Christmas, a Japanese construction firm allegedly invited nearly 300 staff to a luxury hotel to be entertained by 500 'hostesses'. It ended in court with evidence of an alleged prostitution ring.

Carpet Foundation.(People)(John Duncan)(Brief Article)
February 1, 2004... JOHN DUNCAN will take over as chairman of the Carpet Foundation in July. Mr Duncan, joint md of Victoria Carpets will succeed Mike Mills, CEO of Ulster Carpets. Mr Duncan was one of the founders of the Carpet Foundation.

Victoria Carpets.(People)(Shaun Lewis)(Brief Article)
February 1, 2004... SHAUN LEWIS has joined the board of Victoria Carpets. With over 30 years experience in the industry, he was appointed by Victoria as national sales manager in July 2001.

Needleloom Underlay Manufacturers Association.(People)(Simon MaCaulay, Brian Sigsworth)(Brief Article)
February 1, 2004... SIMON MACAULAY, md of Anglo Felt, is the new chairman of the Needleloom Underlay Manufacturers Association. Simon takes over from BRIAN SIGSWORTH is stepping down after four years as chairman. Brian, of Gaskell Textiles, joined the committee of...

BM TRADA Certification.(People)(appoints David E James as md)(Brief Article)
February 1, 2004... DAVID E JAMES, head of operations for BM TRADA Certification since 2001 is to succeed HUGH TAYLOR as md. Mr James holds a Master's Degree in Design Studies and is a member of the Chartered Management Institute and Institute of Quality...

Carpets of Kidderminster.(People)(Mike Britten)(Brief Article)
February 1, 2004... MIKE BRITTEN has been appointed as sales manager by Carpets of Kidderminster. Mike's experience within the carpet industry includes having held senior positions with Hugh Mackay and Tarkett Sommer.

Prochem Europe.(People)(Marcin Czolnik)(Brief Article)
February 1, 2004... MARCIN CZOLNIK is to manage international sales for Prochem Europe. He has represented Prochem in his native Poland since 1999 and is vice president of the Polish Cleaning Association.

Weston Carpets.(People)(Killingbeck, David Coyle)(Brief Article)
February 1, 2004... Weston Carpets has appointed two contract sales executives. KILLINGBECK will be responsible for the North East and Yorkshire region, while DAVID COYLE will manage the West Midlands region.

Regent Cleaning.(People)(Mike Grice, Steve Smith, Gail Sinton)(Brief Article)
February 1, 2004... Regent Cleaning has appointed MIKE GRICE and STEVE SMITH as business development manager--South and North respectively. Mike was previously with South Midlands Group and We Are Cleaning, and Steve joins from Premier Cleaning and Initial. GAIL...

Andy Milford, quality manager at Instarmac, has won the 2003 world disc jockey of the year competition in Madrid, competing against entrants 70 countries.(People)(Brief Article)
February 1, 2004... ANDY MILFORD, quality manager at Instarmac, has won the 2003 world disc jockey of the year competition in Madrid, competing against entrants 70 countries. His prize was a 4 x 4 Suzuki Jeep and Roland Music electronic equipment. These are in...

EFSA considers effects of DDA.(News file)(Entrance Flooring Systems Association)(Disability Discrimination Act)(Brief Article)
February 1, 2004... EFSA (Entrance Flooring Systems Association) is investigating how members products may be affected by the Construction Products Directive, particularly regarding fire and slip characteristics. Initially known as the Barrier Mats...

Ardex hosts IFDA.(Events in brief)(Brief Article)
February 1, 2004... Ardex hosted a recent two-day meeting of the Independent Floorcovering Distributors Association (IFDA), which comprises 17 distributors with 30 depots. Presentations included one by the UK Resilient Flooring Association.

Floorboards on show.(Events in brief)(Brief Article)
February 1, 2004... Floorboards will exhibit at the National Homebuilding and Renovating Show at the NEC Birmingham (March 4-7), and launch a new engineered product as thick as solid wood flooring, load bearing, highly dimensionally stable and suitable for...

Kidderminster golf.(Events in brief)
February 1, 2004... The carpet manufacturers' annual national tournament is at Kidderminster Golf Club on May 11-12. Details from Bob Hunter. Tel: 01562 751887

Concrete exhibitions.(Events in brief)(Brief Article)
February 1, 2004... The Concrete Show, alongside SED, at Fen Farm, Milton Keynes (May 18-20), will again feature inside exhibition booths and outside display stands. www.sed.co.uk

FTBA annual meeting.(Events in brief)
February 1, 2004... The FTBA AGM is in London on May 27. Tel: 020 7405 7633

Construction week.(Events in brief)(Brief Article)
February 1, 2004... Construction week is from October 6-13. Last year's NCW saw 70,000 young people participating in 1,536 event days, a 46% increase on the previous year. NCW 2004 will target secondary school students with a fun and positive experience of...

Domotex 2005.(Events in brief)
February 1, 2004... The dates for Domotex 2005 are January 15-18.

Official catalogue.(floor space)(Contract Floor Show)(Floor Covering Industry)
February 1, 2004... 17-18 February 2004 * Olympia Two * London We are delighted to welcome you to Contract Floor Show / Floorspace, revitalised after its recent facelift and relaunched within a great new venue for 2004. From floor preparations and...

Man of stone: Britain has the most dynamic market for stone flooring in the EU, says Louis Livramento, md of Livra, who has just purchased a 100,000 [pounds sterling] water jet cutting machine.(Flooring contractor profile)(Livra UK)
February 1, 2004... THE acquisition of this machine will enable Livra to create fancy floor tiles and carve in stone names, company logos and mottos. Louis Livramento believes that this service will give him an edge over competitors in what he perceives to be an...

Mark Jones: commercial manager, CFS Carpets.(In the dock)(Interview)
February 1, 2004... * Did you get into trouble at school? I was involved in a strike over school dinners. I remember that several detentions followed. * What was your first part-time job? Delivering newspapers. * What did you spend your first pay cheque...

Level best: good floor preparation is essential for successful installations. Here we feature some of the major brands of smoothing and levelling compounds.(Underlayment survey)(Flooring materials)(Buyers Guide)
February 1, 2004... ACM (Advanced Construction Materials) makes levelling compounds, industrial screeds and coatings, available direct from the manufacturer. Fast Set Latex Underlayment SX-1 utilises new technology to give the properties of traditional latex, but...

15 facts you ought to know about smoothing underlayments.(Underlayment survey)
February 1, 2004... 1. The purpose of smoothing underlayments is to: * repair surface damage to otherwise suitable new bases * provide a smooth surface to new bases which have an open texture or other slight surface irregularity * prepare old bases to...

E-mail for everyone: Ray Morgan of the Flooring Guild reveals some of the latest developments in estimating software and discovers a surge towards electronic communication in the flooring industry.(Floor planning & estimating)(Floor planning & estimating software)
February 1, 2004... FOLLOWING my review of estimating software for desktop PC and portable laptop use published in CFJ just 12 months ago, I am now offering an update on developments since then. I approached four companies for details of their latest products...

Foot loose? Slip-resistant flooring has been shown to help prevent trips and falls. Below are some major suppliers.(Safety flooring survey)(Buyers Guide)
February 1, 2004... ARMSTRONG FLOOR PRODUCTS makes two premium quality floorcoverings Safeguard and Safeguard Design, said to offer exceptional durability as well as flexibility for high traffic installations. Both products incorporate silicon carbide chips for...

Curtains up on Kahrs Beech London.(Arts Centre)(installed throughout the Performing Arts Centre at St Swithun's School)(Brief Article)
February 1, 2004... KAHRS Beech London has been installed throughout the Performing Arts Centre at St Swithun's School. Winchester. The one-strip multi-layered wood floor was laid by Floor Coverings Workshop, Southampton, in the 650sq m auditorium, small...

BUPA makes Weston a standard.(Care Homes)(Brief Article)
February 1, 2004... WESTON CARPETS' Decor-Care will be the standard bedroom carpet in a number of new design schemes in BUPA Care Homes across the UK. 'Decor-Care was chosen after an exhaustive selection process that focussed on appearance, performance and...

Subtle tiles aid the community.(Education Facility)(Equinox Flooring Solutions installed the carpet tiles)(Brief Article)
February 1, 2004... ARMSTRONG FLOOR PRODUCTS has supplied 6,000sq m Desso Sienna carpet tiles and Desso Protect barrier entrance matting to the new community educational facility at the Stevenage Centre. Tim Ellis from flooring contractor Equinox Flooring...

TMC mats 'help to beat fatigue'.(Pharmacy Chain)(Brief Article)
February 1, 2004... WHEN Moss Pharmacy chain, with 800 branches, wished to improve the comfort of staff required to stand for long periods, it evaluated TMC MATS anti-fatigue matting. Positive feedback from staff resulted in TMC matting being specified for...

Hugh Mackay re-creates history.(Historic House)
February 1, 2004... HUGH MACKAY CARPETS says it took a history lesson for its latest installation, the recreation of a 100 year old carpet. The company made a five colour Wilton bordered stair runner for the historic Temple Newsam house, Leeds. Curator of...

Proctor protects listed building.(Water Tower)(Brief Article)
February 1, 2004... A PROCTOR says it has helped the conversion of a derelict Grade II listed water tower in Lymm, the upper part of which houses mobile phone masts, into a contemporary home. Proctor has supplied Sylomer Strips, a resilient foam with a cell...

H&R Johnson helps create calm.(H&R JOHNSON )(Brief Article)
February 1, 2004... THE walls and floors of Staffordshire Wildlife Trust's new headquarters have made extensive use of tiles manufactured by H&R JOHNSON says the company. Some 160sq m Himalayas glazed porcelain floor tiles were installed in the reception,...